Solved

Odd issue with network and documents

Posted on 2014-11-21
7
85 Views
Last Modified: 2015-08-07
Hello all,
I have a client with an odd problem.  When he opens a document from a shared drive he gets an error:

Windows cannot find K;\Estate planning\customer, name\living will.doc  Make sure you typed the name correctly, and then try it again.

This happens with any word doc in the folders on his K drive.  After he clears the error, he can then click on the document again and it opens without issue.

This question is also posted under Office and Productivity.  Re-posted here to hopefully find someone who can help out.

Any ideas?
Thanks,
jwhite
0
Comment
Question by:jwhite273
  • 4
  • 3
7 Comments
 
LVL 19

Expert Comment

by:Rob Hutchinson
ID: 40458515
Probably not part of the original problem?
but that path you gave uses a semi colon instead of a colon.

K:\
not
K;\

and the path name uses a " , " comma?
"...customer, name..."
0
 

Author Comment

by:jwhite273
ID: 40458625
Hi Rob, my typo on the semi colon, and yes, there is a comma on the clients name.  
jwhite
0
 
LVL 19

Expert Comment

by:Rob Hutchinson
ID: 40458757
What happens when you use a path without a comma in the path name?
0
Easy, flexible multimedia distribution & control

Coming soon!  Ideal for large-scale A/V applications, ATEN's VM3200 Modular Matrix Switch is an all-in-one solution that simplifies video wall integration. Easily customize display layouts to see what you want, how you want it in 4k.

 

Author Comment

by:jwhite273
ID: 40458770
I'll try it and post.
0
 
LVL 19

Accepted Solution

by:
Rob Hutchinson earned 500 total points
ID: 40458773
0
 

Author Comment

by:jwhite273
ID: 40460743
Thanks Rob.  I'll know tomorrow how this shakes out.  I emailed him to try the comma removal solution.  jwhite
0
 

Author Closing Comment

by:jwhite273
ID: 40920432
Thank you.  Sorry it took so long.
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Client lost connection to AP controlled by Cisco WLC2504 3 42
Netgear modem router default firmware 11 33
what is mstp 6 37
can't ssh to external IP 9 26
If your business is like most, chances are you still need to maintain a fax infrastructure for your staff. It’s hard to believe that a communication technology that was thriving in the mid-80s could still be an essential part of your team’s modern I…
In this article, I am going to show you how to simulate a multi-site Lab environment on a single Hyper-V host. I use this method successfully in my own lab to simulate three fully routed global AD Sites on a Windows 10 Hyper-V host.
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…
Internet Business Fax to Email Made Easy - With  eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, f…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question