?
Solved

Apple airdrop intermittent failure

Posted on 2014-11-21
8
Medium Priority
?
1,418 Views
Last Modified: 2014-11-22
Hi, attempting to send photos from an iphone to an ipad results in sporadic success with no obvious reproducible pattern. Failure takes the form of either a message, or no response, or invisible target device. What kind of technology is behind this? Some kind of asynchronous service? If this were windows etc i would expect to have to get my hands dirty with tech details, but this isn.t. It makes me wonder if apple isn.t just a load of sh*t now.
Opinions valued.
Thanks
0
Comment
Question by:xenium
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
8 Comments
 

Author Comment

by:xenium
ID: 40459815
I'm  interested to know why the issue could be sporadic. If it doesn't work i can accept an error message, ideally with a code or some explanation, but a generic failure statement followed or preceeded by success on other attempts makes no sense. I'm puzzled more than annoyed.
0
 

Author Comment

by:xenium
ID: 40459817
The wider answer maybe systems are becoming complex in the mathematical sense, but i.d like an idea on a specific cause here.
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
LVL 40

Assisted Solution

by:Eoin OSullivan
Eoin OSullivan earned 400 total points
ID: 40459868
How stable and strong is the WiFi signal that both devices are connected to? As AirDrop is conducted over WiFi .. can you establish if the 2 devices are side-by-side and if the wifi reception at that location is solid?  What WiFi speed and encryption are you using?
0
 
LVL 9

Accepted Solution

by:
davidanders earned 1600 total points
ID: 40459987
http://macs.about.com/od/LionTipsNtricks/qt/Airdrop-With-Or-Without-A-Wireless-Connection.htm
How AirDrop Works
AirDrop uses Apple's Bonjour technology to listen in on a wireless connection for another Mac to announce AirDrop capabilities. It seems AirDrop will announce itself over any available network connection, but when AirDrop listens, it only pays attention to Wi-Fi connections, even if AirDrop announcements are present on other network interfaces.
Given that three wi-fi devices are needed to make the connection, the chances of interference is greater.
If there are local devices that use the same wi-fi channel as your router, and those devices have a stronger signal than your three devices, it may account for the sporadic nature of the failure.
You can view the local wi-fi devices and the channel they use by (in OSX)

1) Find the Wireless Diagnostics Utility by either performing a Spotlight search for “Wireless Diagnostics”, or, hold down the Option key and click on the Wi-Fi icon in the menu bar. Open Wireless Diagnostics is at the bottom.
2) When you’ve got the Wireless Diagnostics window open. Under Window Menu, go to the Utilities option.
3) Once Utilities window is open, click Wi-Fi Scan tab, click Scan Now (bottom right of the window) and view current wireless channels used.  Channel 1, 6, and 11 are non overlapping channels.
0
 

Author Comment

by:xenium
ID: 40460033
I wasn.t aware a 3rd party wireless connection is required but this could have explained it as it was weak.  Still it seems like a poor implementation, surely this could be diagnosed automatically and given appropriate treatment or warning.
0
 

Author Comment

by:xenium
ID: 40460034
Thanks for your feedback, useful info.
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn about the eCommerce marketing trends for the year ahead.
Email is way too noisy, prone to hiding the important stuff, and really becoming unreliable for critical/timely communications. There are better ways to communicate.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question