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Restoring Missing Grouping “All Outlook Items” in MS Office 2013

Posted on 2014-11-22
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Last Modified: 2014-11-26
Hi,

I have a problem with the disappearance of “All Outlook Items” Grouping Toolbar (Header) which usually encompasses beneath it all e-mail accounts in MS Outlook. (Sometimes, it's called "Mailbox of XY"), and enlists all e-mail accounts beneath it.

I have MS Outlook 2013 (part of Office 365 Home Edition), which misses this grouping toolbar, and consequently affecting essential functions in Outlook like (When Creating a Rule and you want it to be applied on All e-mail Accounts) or (When you make an advanced search including sub-folders and you want to include All e-mail Accounts) or (When you have an "Export.PST" in which you placed the cursor on “All Outlook Items” and included sub-folders, and when you want know to re-import this “pst” file, you don’t know where to put to the cursor, if you put it on a specific e-mail account, instead of the “missing All Outlook Items”, a mess occurs in the import process and the results…

How to restore “All outlook items” or create similar “binding umbrella Header” to all e-mail accounts in MS Outlook 2013?
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Question by:sparks2000
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John Hurst earned 500 total points
ID: 40459863
I just deal account by account (since actions on one account do not always apply to the second and so on).

Is this what you are looking for?

Outlook-All-Mailboxes-command
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by:sparks2000
ID: 40460546
Dear Mr. Hurst,

Your Hints are indeed thoughtful and valuable; however, when it comes to the practical side, even if you customize the “Quick Access Toolbar” by Adding “All Mailboxes”, it will add as a “button”, not as Grouping Toolbar that does really encompasses all the E-mail Accounts beneath it.

For Example, if you put the mouse cursor on it, and you start a “PST” file importation, the wizard points to another place to get the file imported to.

It does NOT for example does – like the main arrows representing E-mail Accounts shrinks and expands (longitudinally) the sub-folders beneath them –

I hope I was able to make my point understandable.
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by:John Hurst
ID: 40460562
I have not seen what you want in Outlook 2013. I did look around quite a bit.

 if you put the mouse cursor on it, and you start a “PST” file importation, the wizard points to another place to get the file imported to.  <--- This is as I would want it to be. I would definitely want to try to map all PST files into some location not of my choosing.

Was the function you want ever there?  I cannot find it.
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by:John Hurst
ID: 40460815
Please let us know:

1. Did this function ever exist for you?  I have not seen it.

2. Are you trying to combine email accounts?

New with Outlook 2010 was the "feature" that every new email account creates a new, separate email PST file. Outlook 2013 does the same. Not everyone (maybe only me) does not like this.

If this is your issue, you can designate one PST file as main, import the other PST files into it, and then point the email accounts (in account management) to this main file. Then all email will come into one file. I do this for about a dozen email accounts. Works fine. If you need assistance with this, please let us know.
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by:John Hurst
ID: 40467260
@sparks2000  - Thank you, and I was happy to help.
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