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My Documents folder not working after redirection with multiple issues

Posted on 2014-11-22
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Hi experts,

Well after six hours, I have given up. I can only do more damage. It will be hard for your to help, because my guess is my explanation will not be very helpful. Client is Win 7 Pro. Server is SBS 2008.

So starting at the beginning. At least a year ago, I redirected my Documents folder to the data drive of my server. \\server (as my server name is server). The actual folder was/is "bert" so it is located at \\server\bert. From my client computer, I can see the redirected folder with the green icon at the bottom left signifying it is a redirected folder. This worked fine for a long time, but generally when something is working well, I usually try to change things and end up breaking it. I had "temporarily" put the contents of a flash drive in My Documents so I could use the flash drive for something else. It was 40 GBs. So, the contents of \\server\bert becamse 45 GBs. I had no idea how some (many) documents and files had grown so large. I needed space on my data drive so I moved it to another partition. I am rather sure I did this with Properties > Move,  but it is possible, I just copied and pasted it. Seems with the former the folder would have moved.

Using TreeSize, I finally realized where the large amount of GBs came from. All of the files and documents are now safely copied and pasted to a hard drive off the server. I don't know if my Documents folder was redirecting to the new location, but it has since been deleted as I didn't see the need for my nightly backup to back up 45 GBs of data that I wasn't really using on a daily basis. So, that may have broken something as well. Again, I did save the data physically.

The My Documents location is in C:\Users\username\Documents

So, now this is what I am left with:

When I click on Documents on the Start Menu, it takes me to the Documents library. Under name, it says bert (\\server) (4). There are four files in the folder which are also in the shared folder on the server named "bert," which would make sense. If I add or delete a file, in either folder, it is added or deleted in the other.  Of course, it is now just acting like I have access to a shared folder. If I try to delete the folder "USB Drive" which previously had contained the extra 40 GBs of data, I get the error message, 0x80070091: The directory is not empty, even though properties shows it to have 0 files or folders and contains 0 bytes. One of the files is also called "Default.rdp," and has the RDP icon. When I go to Sync Setup, there are no sync partnerships, nor can I see any way to set one up.

But, if I go to Manage offline files > View your offline files > \\server\bert\ and open it, all of the files and folders are there including the USB Drive folder. It contains several Microsoft iso files all of which are zero bytes. Making it even more confusing (for me anyway) is when you click on Disk Usage on the Offline Files window, it says 7.12 GBs in use (43.5 GB available). These are all offline files.

I suppose I could live with this. Just point the Documents on the Start Menu to My Documents in users\username, but there is just one issue that has arisen.

When I try to use Windows Fax and Scan, I get the error message:  Windows Fax and Scan cannot run as it cannot access your documents folder. Please ensure that Windows Fax and Scan can access that folder. And, after trying to run it and getting the error message, it leaves a folder in Documents in \\server\bert called Fax\Drafts.

Goals:

1. Return My Documents to its original state so I can confidently copy the files back
2. Remove the \\server\bert\ folder from the server
3. Hopefully, this will fix Windows Fax and Scan

Thanks. Sorry for the poor explanation. It's hard to remember everything that has taken place since the past year.

Bert
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Question by:Bert2005
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by:Maclean
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I'd say that first things first, find the policy for your folder redirect, and if possible, set it to put documents back on original location (Note, this won't work, but it will stop the policy from trying to move your account back to the \\server\user share). (Make sure you do not have more users on the redirect policy, because if you do, you will create issues for them)

When done changing the GPO, replicate the changes via sites & services, and reboot your local machine.
If after logon the my documents is still pointing to the wrong location somewhere, than remove the my documents folder which points to server from library view, and add your proper c:\users\username\documents to the library view.

Than open regedit, and go to  the following locations:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders322756

Ensure that all redirected paths are properly listing the expected locations for you (e.g. c:\users\username\documents)
Now reboot the PC again, and see if the settings remained.
If yes, the next task is to delete that old data you no longer want (Or move it) this might require a reboot of the server.

Download unlocker from for example cnet or filehippo

http://filehippo.com/download_unlocker/download/93ffae8a5bad6c1fd1eed8ad1bfaae10/?direct  (Your AV might show it has an issue due to delta toolbar coming with the package)

Execute the unlocker installation excluding the babylon toolbar (Do not install babylon/delta toolbart, it is annoying as heck, so during install click on advanced, and untick all the boxes before clicking next
When installed go to the proper share location of your old folder (So under cmd prompt, type net share, and see what location \\server\username points to (e.g. c:\redirect\username) and browse to that share.

Right click on the root folder, and select "unlocker"
Select what you wish to do (Move, Rename, Delete)
Execute your action, and reboot if required.

This should sort out your problems.
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by:Bert2005
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Thanks Maclean,

I appreciate the thorough, well documented answer. I will give it a shot in the morning. Too late and too tired at the moment. I apologize for my long question. I hope you were able to sort through it.

By the way, so I can sleep better, do you know why Fax and Scan is looking for the My Documents folder. It's also frustrating that in different versions it seems to be My Documents and others Documents. Just makes it a bit more confusing.
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by:Maclean
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I think fax & scan its config resides in my documents from memory, and in the registry the documents are located on a different path than as expected, henceforth the feature is confused,and is unable to open the app.

You could perhaps simplify thing by going to start>>run and type appwiz.cpl
When opened, select windows features, locate the fax and scan feature & disable it.

Reboot PC, and repeat the process, but this time enable fax & scan. This could in theory fix the broken link for the app.

MS article on how to disable/enable feature located here
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by:Bert2005
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Thanks again. I am just now starting completely refreshed.

Just thought I would mention (which would make sense), that when I browse to \\server\bert from another computer, it opens the folder and finds 5,000 + files and folders. The same are in the Documents folder of that computer. The computer I am referring to is using my account, although I would guess my profile would be different given I don't use roaming profiles.

I know I had moved the folder from the data drive and moved it to another much larger partition and gained a lot of space. But, if the files were in the documents folder of another computer maybe they just synced right back.
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by:Maclean
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You might have an offline sync policy enabled on the folder. Click on your policies, and check their settings.
Alternatively if offline sync is not greyed out at your end on the documents folder, than manually disable the sync.

Some info on this type of setup would be visible on the Microsoft Article below.

http://technet.microsoft.com/en-us/library/jj649078.aspx
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by:Bert2005
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I will take a look at that now. Just wanted to give some info. I logged in under a different account and fax and scan worked fine. Clicking on Documents on the Start Menu took me to Documents, although there was nothing in it.
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by:Maclean
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Yes, if you compare the HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders for both logins, you will likely find them pointing to a different location.

if not, than I suspect that the offline folder sync is in place under your account, which is how comes that the information syncs to the server's original location.
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by:Bert2005
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So, sorry, nothing seems to go right. Using the article, it says to go Active Directory Administration Center in Server Manager. It isn't there. I went to the Security group in GPO, and I am the only one in the Redirected Folders.

They both point to C:\Users\Public\Documents in the registry. I still haven't done the first thing you suggested.
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by:Maclean
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Group Policies are fine, same thing.
Could you please open up a command prompt (Elevated) on your PC via Start>>Run and type CMD (Press OK or Enter)

Within the command prompt type in gpresult /r > c:\GPOs.log and either post or review the applied policies listed. We are looking for something which might indicate an offline sync policy.

(You will find a GPOs.log file under your C:\ drive after running the above)

If not at group level, it will be set locally on PC.
Open up Sync Center, and see whether there are any offline syncs configured.

It will probably pay checking these first before trying anything on a wider level such as my initial post.
If I am getting the issue right, the main concerns where Fax & Scans not working (Try the disable/enable feature suggestion) and files syncing to old redirected share location.
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by:Bert2005
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One thing that is frustrating is that when I try to make Documents on the Start Menu point to Documents under Users\username\documents it always takes me to Documents under Libraries, so it doesn't really open up the folder.

Microsoft (R) Windows (R) Operating System Group Policy Result tool v2.0
Copyright (C) Microsoft Corp. 1981-2001

Created On 11/23/2014 at 7:27:47 PM

RSOP data for RIVERVIEW\badams on OFFICE-6 : Logging Mode
----------------------------------------------------------

OS Configuration:            Member Workstation
OS Version:                  6.1.7601
Site Name:                   Default-First-Site-Name
Roaming Profile:             N/A
Local Profile:               C:\Users\badams
Connected over a slow link?: No


COMPUTER SETTINGS
------------------
    CN=OFFICE-6,OU=SBSComputers,OU=Computers,OU=MyBusiness,DC=riverview,DC=local
    Last time Group Policy was applied: 11/23/2014 at 6:17:36 PM
    Group Policy was applied from:      SERVER.riverview.local
    Group Policy slow link threshold:   500 kbps
    Domain Name:                        RIVERVIEW
    Domain Type:                        Windows 2000

    Applied Group Policy Objects
    -----------------------------
        Default Domain Policy
        Windows SBS Client - Windows Vista Policy
        Windows SBS Client - Windows XP Policy
        Windows SBS Client Policy
        Windows SBS CSE Policy
        Update Services Common Settings Policy

    The following GPOs were not applied because they were filtered out
    -------------------------------------------------------------------
        Local Group Policy
            Filtering:  Not Applied (Empty)

        Windows SBS Client - Windows 8 Policy
            Filtering:  Denied (WMI Filter)
            WMI Filter: Windows SBS Client - Windows 8

    The computer is a part of the following security groups
    -------------------------------------------------------
        BUILTIN\Administrators
        Everyone
        BUILTIN\Users
        NT AUTHORITY\NETWORK
        NT AUTHORITY\Authenticated Users
        This Organization
        OFFICE-6$
        Domain Computers
        System Mandatory Level
       

USER SETTINGS
--------------
    CN=Bert Adams,OU=SBSUsers,OU=Users,OU=MyBusiness,DC=riverview,DC=local
    Last time Group Policy was applied: 11/23/2014 at 6:17:59 PM
    Group Policy was applied from:      SERVER.riverview.local
    Group Policy slow link threshold:   500 kbps
    Domain Name:                        RIVERVIEW
    Domain Type:                        Windows 2000
   
    Applied Group Policy Objects
    -----------------------------
        Default Domain Policy
        Windows SBS CSE Policy
        Windows SBS User Policy

    The following GPOs were not applied because they were filtered out
    -------------------------------------------------------------------
        Update Services Client Computers Policy
            Filtering:  Denied (Security)

        Small Business Server Folder Redirection Policy
            Filtering:  Disabled (GPO)

        Update Services Common Settings Policy
            Filtering:  Not Applied (Empty)

        Update Services Server Computers Policy
            Filtering:  Denied (Security)

        Local Group Policy
            Filtering:  Not Applied (Empty)

    The user is a part of the following security groups
    ---------------------------------------------------
        Domain Users
        Everyone
        Offer Remote Assistance Helpers
        BUILTIN\Users
        BUILTIN\Administrators
        NT AUTHORITY\INTERACTIVE
        CONSOLE LOGON
        NT AUTHORITY\Authenticated Users
        This Organization
        LOCAL
        Domain Admins
        Windows SBS Link Users
        Windows SBS Fax Administrators
        Exchange View-Only Administrators
        Exchange Organization Administrators
        Schema Admins
        Windows SBS Remote Web Workplace Users
        Exchange Recipient Administrators
        Windows SBS Admin Tools Group
        Exchange Public Folder Administrators
        Enterprise Admins
        Windows SBS Folder Redirection Accounts
        Windows SBS Fax Users
        Windows SBS SharePoint_OwnersGroup
        Windows SBS Virtual Private Network Users
        WSS_ADMIN_WPG
        Denied RODC Password Replication Group
        SQLServer2005MSSQLUser$SERVER$SQLEXPRESS
        iTivityAttendedUsers
        iTivityUnattendedUsers
        WSS_WPG
        High Mandatory Level
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by:Maclean
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Ok, unless the below policies have an offline sync configured, it would appear that the offline sync is set on local PC.
Could you see any offline syncs setup on Sync Center?

        Default Domain Policy
        Windows SBS Client - Windows Vista Policy
        Windows SBS Client - Windows XP Policy
        Windows SBS Client Policy
        Windows SBS CSE Policy
        Update Services Common Settings Policy


Also for documents, go back to C:\users\username and right click on documents, than select "include in library"
This will provide you with the proper shortcut to the proper my documents.
Can't recall how to hide the public my docs at the moment, but it would remove 1 frustration.
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by:Bert2005
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Dumb question. When I go to Manage Offline Files, do I want to enable offline files or disable offline files. Sorry, very dumb question. I'm trying.
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by:Bert2005
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Ok, don't ask me how, but Windows Fax and Scan works. I have Documents in library. I have a shortcut on my desktop which goes to it. Would love to get it on the Start Menu. I mean I can get it there, but not where Documents is located.
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by:Bert2005
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OK, more info:

The shortcut on the desktop takes me to:

C:\Users\badams\Documents

The shortcut on Start Menu takes me to:

Libraries\Documents

Both open the same folder.
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by:Bert2005
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When I right click on a file and use Send To: Documents it goes to My Documents Folder, which to quote Bill Murray from Caddyshack, "So, I have that much going for me."

I used one of the downloads at the bottom of this site. Not sure if that helped. But, just after, Windows Fax and Scan worked.
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by:Bert2005
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Hi Maclean,

I could not see any sync partnerships in Sync Center.

I am running a bit short on time. I wonder since I have the most important part fixed, if I should copy the files that I have backed up into My Documents. Then we could work on the new Redirect tomorrow. Either way, I am obviously going to accept your answer.

Is there a way to delete the \\server\bert folder on the server?
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by:Bert2005
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OK, in Group Policy, it states that the path for all Redirected Folders should be:

: \\SERVER\RedirectedFolders\%USERNAME%\My Documents
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by:Maclean
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Sorry for the delayed response, at work myself, so doing this in between.

The Fax & Scan should be working upon adding the proper my documents to library, which you have now completed. As the proper documents were added to the library view, the library\documents would point to c:\users\username\documents now, as you just added this to its view.

The server data you can copy to your documents, though just in case, if you do not wish any offline syncing to occur, disable that feature for now, so we can focus on that later, and yes, once done, copy your data where you want it.

As there is no apparent offline sync however, you should be able to delete the data on the old location, or just in case move it, if you need to ensure you got a copy of it. If it does not want to rename/delete/remove, than follow my earlier suggestion of using the unlocker app.

As for the redirect. There should be an option to tell the GPO to put the redirect back to the original locations, though I cannot recall from the top of my head what this looks like exactly in wording.

I do know that it won't actually move the data from the redirected folder back to the original location, but it should stop the redirect from applying in the future.
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by:Bert2005
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OK, I sometimes get admonished for this by experts, 'cause I don't wait. But, I set up a Sync Partnership with badams in Users on the data drive. It synced everything over with only two errors. These were two files in a folder that was somewhat lighter than the others. I just deleted the folder and synced again and perfect!

So, my questions are the following:

1. I was going to sync only My Documents, but when I right clicked on the folder to sync to and chose Always sync offline, it immediately synced my entire profile, which I guess is a good thing correct?
2. Should I have used usershares folder instead?
3. There is a redirectedfolders folder in the data drive. Should I have used it? I guess any location is OK with the proper permissions.
4. I suppose I should go ahead and move the other files.
5. When you read about it, they make it seem like the only reason to have this is so you can take your laptop home, add work and files, etc. then sync it to your server. But, even if you don't work offline, this insures that your files are on the server where they get backed up nightly.
6. I would really like to nuke that other folder.
7. Should I make shadow copies? Previous versions?

Sorry.

I contacted a mod to fix my privacy issue.
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Maclean earned 500 total points
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Located the option to set on GPO. Redirect to the local user profile location . This option moves the location of the folder to the local user profile under the Users folder

As for your questions. Different people have different opinions on what is best.
I will tell you what I prefer, as it works for myself and my logic.

1] I would not want my whole profile synced. Too much overhead and data with all the temp files etc etc. I can see this becoming an issue. I would prefer to setup a group policy, and tell it exactly which locations to sync offline.
2] What I do, is that I indeed create a user share. I Redirect my desktop or document files to that usershare, and configure it with the offline sync GPO. I noticed that your AD is running in server 2000 mode, so you might want to check whether it is safe to upgrade your domain level to your current domain controllers levels, as I do not truly know which server version you utilize. Some policies will not work properly if the domain functional level is still at 2000
3] It is not a big issue using the default location. provided sufficient storage is available. I do prefer myself to have this located elsewhere, as I prefer to run as little as possible directly from the OS drive.
4] I can't see any harm in moving files. Worst case you can always move things back.
5] Correct. This is why I would utilize this setup.
6] See previous comment on using unlocker if having issues, after changing GPO to redirect to local
7] I make shadow copies for restore & backup purposes where required. At home I simply have a small sync application which syncs my critical data to an online drive such as google or onedrive instead, or if required something bigger and free such as mega.co.nz.

I do not bother with previous file etc, but it can give you some more insurance of retaining files by having the OS keep a few copies in case you make a wrong change or delete something which is not on your offsite backups.

Hope this helps.
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by:Bert2005
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1] I would not want my whole profile synced. Too much overhead and data with all the temp files etc etc. I can see this becoming an issue. I would prefer to setup a group policy, and tell it exactly which locations to sync offline.

Is it easy to change what gets backed up now. I am pretty good at stopping my employees from using weird wallpaper, etc. but I am not great with GPO.

2] What I do, is that I indeed create a user share. I Redirect my desktop or document files to that usershare, and configure it with the offline sync GPO. I noticed that your AD is running in server 2000 mode, so you might want to check whether it is safe to upgrade your domain level to your current domain controllers levels, as I do not truly know which server version you utilize. Some policies will not work properly if the domain functional level is still at 2000

I guess if I had started with redirection using SBS console. But, as soon as I clicked on Always sync offline, it just grabbed everything. I saw that in the log file. Weird. I will have to talk to Rob. He's my networking guru. If you see him on here, I would just take what he says as gospel. Same with Gary Case and I am sure many. Sembee or Sembee 2 could write the code for Exchange, but he is an interesting character to say the least. He is the only member ever to have two accounts, which is not tolerated. He was supposed to be banned, but given he had the highest point total ever, they let it slide. It was great reading. I think he changed, because he wanted the challenge of climbing to the top again.

3] It is not a big issue using the default location. provided sufficient storage is available. I do prefer myself to have this located elsewhere, as I prefer to run as little as possible directly from the OS drive.

My OS is a RAID 1 and all of my data is partitioned on a RAID 5. I do have just a data partition so I worry a bit about space. I suppose I can move some space, but I will do that every day on a client, but I am not big on doing things like that on a server even with Paragon.

4] I can't see any harm in moving files. Worst case you can always move things back.

5] Correct. This is why I would utilize this setup.

I want to do this with my staff, but even though I have told them a million times, I get worried about downloads and huge amounts of pictures complete with viruses. I know they shouldn't be local admins, but that's a discussion for another day.

6] See previous comment on using unlocker if having issues, after changing GPO to redirect to local

This is the one comment I don't understand. I don't know what GPO to redirect to local means. Isn't local being redirected to the server?

7] I make shadow copies for restore & backup purposes where required. At home I simply have a small sync application which syncs my critical data to an online drive such as google or onedrive instead, or if required something bigger and free such as mega.co.nz.

Can I use mega.co.nz or only those from New Zealand?

I was setting up Office365 the other day. I immediately stopped. I was able to configure it, but it was a nightmare. I don't know why Microsoft makes things so difficult. If you want to use Outlook online, you have to use their MX record. Or at least that is what it said. You have to enter it as a TXT where you keep your domain so Microsoft can verify your domain name. Plus, next time I will just use online and not online and install. It installed every program on top of my others. Had to uninstall it and then reconfigure my other Office 2013. It didn't give you a choice on what to download to your computer over and above the online stuff. All I wanted was OneNote. That is a great program but loads of fun trying to have it sync with others on the network.

As for CrashPlan or whatever, I was using it at home, but my gf sometimes sends me pictures which I then realized were getting uploaded to the cloud. While I think they are safe there, I don't really like them anywhere but on my computer. :-)
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by:Maclean
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1] If not familiar with GPO's, it could be worthwhile contracting someone to assist here, unless you do not mind following the MS Articles on how to achieve a setup such as this.

2] Guess this would go back to point 1 :)

3] If your current location is on the RAID5, and storage is sufficient, than just leave it if this is preferred. How you delegate free space would be a question best answered by probably yourself. I do not know how much storage all the drives have allocated, so if you are short, and the data is not properly protected, than you could consider moving it to a data storage location.

5] You can exclude particular file types from being copied over in roaming profiles. You would just need to check with the business if this is acceptable, or whether you must backup all media formats located in a particular location.

6] When you double click the group policy for redirect, and drill down to where the redirect occurs, you are usually able to select the properties of the GPO redirect in question, and make changes here. I googled for a random example. and found the following URL, which has some screenshots of a redirect policy

http://www.omegaits.net/articles/configuring-folder-redirection-in-windows-server-2008-r2

7] There might be localized alternatives in the US, though I do not think that Mega.co.nz would be restricted to NZ.
The only thing which I do not know is whether Mega has localized servers around the world to improve latency.
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by:Bert2005
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Thanks for the answers. As to checking with the business, that is easy as I own it. Problem for me is I am a control freak. I should get an IT person to come in a fix issues and update firmware, etc. But, first they have to come in and decide if they like your setup, etc. I get by with Dell and Microsoft and a few friends. It's free as I see his children in my pediatric practice. I would be out the door at 6 or 7, except the computer stuff. I do more harm than good. Once I just look at the SQL database for Windows Internal Database and just decided to delete it. Only costs $257 for Microsoft to fix it overnight.

I am too tired to go through and pick out the comments that should be selected. I will do that tomorrow. You have been more than helpful. I really appreciate it.
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GPO's will assist you keeping in control. Might take a bit of study/research, but it can be a great benefit and improve production of staff as well.

Please go through the comments. If you can say "This and this is left to resolve" than I can try to summarize what I mentioned in an easier to read fashion, as the post is becoming rather long winded yes :)
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I definitely will do that. I remember setting up group policy to restrict my staff from changing their wallpaper. I wanted everything to be a dark blue or black. I not only think it is more professional in a physician's office, but given I must fix and tweak little things constantly on the fly, it helps if I can see their icons. They generally get hidden in their ever changing wallpaper.

I hope you don't mind. I need to do a few things on here first, and I probably will need to take a day to get back. Work has been crazy.
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Wanted to at least finalize the question. Boy am I ever confused about where the documents folder resides on different machines. It tends to reside in two locations in the library. C:\users\username\My Documents or C:\users\Public\My Documents. They both end up having just documents at the end of the path. They have very few documents in them. Then on once computer, it appears as though it is connected to the original folder on the desktop, but it says it is not connected. Yet when you open it, all the folder and files are there.

On my computer, there are two syncs, but they contain either the users on the server or a few folders. It's just strange. I guess my goal is to get everything consistent.

Then I will take care of getting the folder on the server where I want it and deleting my old sync folder on the server. I suppose I may lose some files, but to be honest, there are so many files from the past years, I wouldn't even notice.
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It might help listing this as a new question, seeing as the original request has been closed, and is so long winded by now that many people will simply click it away. This issue is related, but slightly different.

But to make a suggestion on the question,

I would suggest to again on both PC's make sure that it is the c:\users\username\documents which is showing in library, by right clicking them and selecting add to library.

Once in the library you can right click on documents and select properties to view library locations.
Select Public documents and click remove to take out that confusion as per attached screenshot example.

Once that has been done, go back to regedit on both PC's and check that the links below both point to c:\users\username\documents (To get into regedit click start>>run and type regedit than press OK
(If you do not see the run option, than on you keyboard press the Windows start icon (Located between CTRL+ALT) and press R while holding that button)

In regedit go back to the below area's and verify that my documents is pointing to where you want it.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders322756


Once this has been done, both locations should be the same.
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by:Bert2005
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OK. Thanks I will. I hope this doesn't offend you, but I am pretty good with the Registry Editor, lol.

I don't know why they need two locations, i.e. Public and username. I mean is Microsoft actually saying that Public is for other users to share documents with me?
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by:Bert2005
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by:Maclean
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Public is to share with other users on the computer. So if you had multiple logons, you could place documents accessible to the "public".

The other documents is the private personal documents which others cannot see by default.

And no, not offended, I naturally do not know strong or soft points with anyone's expertise, and it is merely my aim to assist where possible, trying to explain things with detail. Not just for the poster, but also for potential future readers with the same issue at hand :)
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by:Bert2005
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Thanks for the explanation. That makes sense. I did download Unlocker, but even though I used Net Share at an elevated prompt (which showed all the shares), I can't find the folder. The only way I can is by browsing to it via a client computer.

I did make a new question and, so far, got two great answers.
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by:Bert2005
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All of my registry entries show the public documents. There are none that show C:\users\username. It's all Public. I guess that's OK. My shortcuts all point to Documents under C:\users\username.

I got a good tip on how to change all My Documents names to just Documents. Not sure how that affects any redirections.
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by:Maclean
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I saw the other post yes, which seems like a good solution.
As for redirection, as you disabled that policy, you now have the option to go through the article posted earlier regarding how to deploy redirection (http://www.omegaits.net/articles/configuring-folder-redirection-in-windows-server-2008-r2)

I would do this to a test account first. Just create a new OU to move a PC/User to and test till you are happy that it functions as per your requirements.
Good luck Bert :)
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by:Bert2005
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Thanks Maclean. I apologize for the delay. I do not think EE is sending me emails to notify me.
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