Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 606
  • Last Modified:

Unable to move Exchange 2010 Mailbox to new 2013 Database

An Exchange 2010 server is in place, I installed a 2013 server and prepping for migration. When I try to move Exchange 2010 user mailboxes to Exchange 2013 database, I get the following error message:

Cannot open mailbox /o=COMPANY/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=SERVERNAME/cn=Microsoft System Attendant.

When I open cn=Microsoft System Attendant, the container is empty.

I tried a number of suggested fixes from the hyperlink in the error message but none worked.
0
bizzie247
Asked:
bizzie247
  • 3
  • 2
1 Solution
 
Peter HutchisonSenior Network Systems SpecialistCommented:
What roles do you install in your Exchange 2013 setup?
The minimum must include Client Access, Transport and Mailbox roles.
0
 
bizzie247Author Commented:
Yes, just those 3 are installed.
0
 
Peter HutchisonSenior Network Systems SpecialistCommented:
How many mailbox stores have you created on Exchange 2013?
Are they mounted and and have you created any mailboxes on them via Exchange 2013 ECP ok?
Have you check that any arbitrition mailboxes showing on your old and new Exchange servers?
Get-Mailbox -Arbitrition

Is they don't show, a dismount and re-mount will automatically create any required system/arbitrition mailboxes.
0
Visualize your virtual and backup environments

Create well-organized and polished visualizations of your virtual and backup environments when planning VMware vSphere, Microsoft Hyper-V or Veeam deployments. It helps you to gain better visibility and valuable business insights.

 
bizzie247Author Commented:
There is 2 databases currently on the EX13 but I created the second to later remove the first. I haven't created any mailboxes on the EX13.

Running: Get-Mailbox -Arbitrition on the EX13 and get nothing.

When I run that command on the EX10, I get:

Name                      Alias                ServerName       ProhibitSendQuota

----                      -----                ----------       -----------------

FederatedEmail.4c1f4d8... FederatedEmail.4c... fc-exchserver    1 MB (1,048,576 bytes)

SystemMailbox{1f05a927... SystemMailbox{1f0... exchserver    unlimited

SystemMailbox{e0dc1c29... SystemMailbox{e0d... exchserver    unlimited

   
I have mounted and unmounted and mounted all databases and get the same results
0
 
Gareth GudgerCommented:
Hey bizzie,

Are you initiating these moves from the 2010 side or the 2013 side? Needs to be from the 2013 side.

Also, have you seen this article?
http://social.technet.microsoft.com/wiki/contents/articles/15842.mailbox-migration-fails-with-error-cannot-open-system-attendant-mailbox-in-exchange-server-2013.aspx
0
 
bizzie247Author Commented:
I ran the command:    Get-Mailbox –Database “database1” –arbitration | New-MoveRequest –TargetDatabase “database2”

This resolved the issue......THANKS
0

Featured Post

[Webinar On Demand] Database Backup and Recovery

Does your company store data on premises, off site, in the cloud, or a combination of these? If you answered “yes”, you need a data backup recovery plan that fits each and every platform. Watch now as as Percona teaches us how to build agile data backup recovery plan.

  • 3
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now