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Last Modified: 2014-12-08
can someone please assist me on below management terms.

Incident Management
Service Desk Management
Problem Management
Configuration Management
Change Management
Release Management
Service Level Management
Continuity Management
Financial Management
Security Management
Capacity Management
Availability Management
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Sean JacksonInformation Security Analyst
This one is on us!
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This one is on us!
(Get your first solution completely free - no credit card required)
Sean JacksonInformation Security Analyst

Thanks for the points, Exchange Don. Let me know if you need help with anything else security related.


yes i need i am opening question with named hacking....
Cliff A RobinsonContent Specialist

Change Management:

In order to minimize any impact on service, Change Management includes a series of procedures and policies when it comes to making any changes that control IT infrastructure. Types of changes include, but are not limited to: service improvements, regularly scheduled programs and business initiatives, as well as last minute changes required by unforeseen circumstances.

Any change to the IT Infrastructure, no matter how large or small, should be handled using Change Management processes and procedures to ensure the effect to overall service levels are minimized.

Cliff Robinson
Community Manager

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