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sending categories in outlook

Posted on 2014-11-24
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Last Modified: 2014-11-28
We have started using category colours in Outlook but would like an email to retain the category when ii is sent to another user. We are using Office 2010 however have our email in the MS Cloud on Office 365 (i.e. Exchange in the cloud). All the help/information we have found so far has indicated a registry entry fixes the issue (which it does not) however I do not believe it is machine specific as you can set categories using OWA (i.e. on any machine using a web browser). Categories remain in place on my Outlook in the office, Outlook at home, OWA in a browser and OWA on my iPad so I am pretty sure its a setting within Exchange itself. We have spoke to MS but they did not fix the issue.
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Question by:John Mead
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Vasil Michev (MVP) earned 2000 total points
ID: 40461810
You need to change this on the 'server' level. To do this, you need to have administrative access to your Office 365 tenant. Connect to Exchange Online via PowerShell as described here: http://technet.microsoft.com/en-us/library/jj984289(v=exchg.150).aspx

Once connected, run the following PowerShell cmdlet:
Set-TransportConfig -ClearCategories $false

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Make sure you communicate the change with all your users, as doing this can potentially expose private/company information!
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Author Comment

by:John Mead
ID: 40470124
Worked perfectly....
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Author Closing Comment

by:John Mead
ID: 40470228
Worked perfectly. Shame MS did not know how to do this themselves.
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