One user keeps receiving an Excel 2013 'there isn't enogh memory to complete this action' error.

Two new computers were purchased earlier this year, with an i3 processor, 4GB RAM, Office 2013, & Windows 7 Pro 64 bit edition.

On one of these computers, the user randomly receives the following error message when trying to open an existing Excel document:

"There isn't enough memory to complete this action. Try using less data or closing other applications. To increase memory available, consider using a 64bit version of Excel / Adding memory to your device".

However the spread sheets are quite small ( stored on the local server ) and there are few other applications running at the same time. Overall memory usage is quite low when these error messages appear and there are no additional add-in's installed.

What else could be done to troubleshoot this issue, which seems to be reported quite frequently on-line, without any clear solutions being documented?
LVL 1
itcroydonAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JamesSenior Cloud Infrastructure EngineerCommented:
Check on the problematic PC that there is enough resources and also check that the Windows OS and Office version is fully patched.

Also check the Anti Virus and that the definitions are up to date.
0
James ElliottManaging DirectorCommented:
You could try manually increasing the virtual memory for that PC:

http://www.techulator.com/resources/2430-Increase-your-Virtual-Memory-size.aspx
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Excel

From novice to tech pro — start learning today.