Solved

One user keeps receiving an Excel 2013 'there isn't enogh memory to complete this action' error.

Posted on 2014-11-24
2
12,750 Views
Last Modified: 2014-12-09
Two new computers were purchased earlier this year, with an i3 processor, 4GB RAM, Office 2013, & Windows 7 Pro 64 bit edition.

On one of these computers, the user randomly receives the following error message when trying to open an existing Excel document:

"There isn't enough memory to complete this action. Try using less data or closing other applications. To increase memory available, consider using a 64bit version of Excel / Adding memory to your device".

However the spread sheets are quite small ( stored on the local server ) and there are few other applications running at the same time. Overall memory usage is quite low when these error messages appear and there are no additional add-in's installed.

What else could be done to troubleshoot this issue, which seems to be reported quite frequently on-line, without any clear solutions being documented?
0
Comment
Question by:itcroydon
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 15

Assisted Solution

by:JBond2010
JBond2010 earned 250 total points
ID: 40462061
Check on the problematic PC that there is enough resources and also check that the Windows OS and Office version is fully patched.

Also check the Anti Virus and that the definitions are up to date.
0
 
LVL 12

Accepted Solution

by:
James Elliott earned 250 total points
ID: 40462072
You could try manually increasing the virtual memory for that PC:

http://www.techulator.com/resources/2430-Increase-your-Virtual-Memory-size.aspx
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this post we will be converting StringData saved within a text file into a hash table. This can be further used in a PowerShell script for replacing settings that are dynamic in nature from environment to environment.
Sometimes clients can lose connectivity with the Lotus Notes Domino Server, but there's not always an obvious answer as to why it happens.   Read this article to follow one of the first experiences I had with Lotus Notes on a client's machine, my…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
In this video you will find out how to export Office 365 mailboxes using the built in eDiscovery tool. Bear in mind that although this method might be useful in some cases, using PST files as Office 365 backup is troublesome in a long run (more on t…

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question