recommended procedure to backup and reformat samsung note 3

how do we tell if the samsung note 3 phone has virus? what is the recommended procedure or software to backup all data on samsung note 3? how do we reformat the samsung note 3 to default and restore back the data?
grnowAsked:
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chanderpal singh rathoreMicrosoft Exchange EngineerCommented:
Hi grnow,

Follow the below link for all backup and restore procedure:

Link: http://www.galaxynote3update.com/how-to-back-up-and-restore-files-on-galaxy-note-3/

And to reformat your cell go through the below link:

Link: http://www.android.gs/how-to-hard-reset-samsung-galaxy-note-3/

Good Luck !!!!!!!
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grnowAuthor Commented:
thanks, will try it out.
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Marc AlonsoCommented:
Hi grnow,

Before you perform these steps, quickly go into settings and sync your Google account so it backs up a few things to the cloud.

1. Plug in your Note 3 to a pc and it will come up like it does when you plug in a USB.
2. Copy all your data onto the computer.
3. On the phone, go into Settings
4. Scroll down to General tab and tap on it
5. Select Backup and reset
6. Tap on factory data reset
7. Read the warnings and then tap on reset device
8. Choose Delete All. This will then reset your phone and restart it as if you got it out of the box
9. Go through the setup options
10. Check to see if the phone is fine
11. Restore the data you backed up
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grnowAuthor Commented:
was recommended by someone to try MobileTrans,  http://www.wondershare.com/
It does backup all the contacts and sms etc.. for whatsapp, had to manually copy the database..
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grnowAuthor Commented:
using mobiletrans backup and transfer most of the data
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