Solved

Unable to Hide mailbox in Office 365

Posted on 2014-11-24
6
551 Views
Last Modified: 2015-04-10
Hello Team,

I am facing the issue while hiding the shared mailbox in Office 365, as this we required because there is another mailbox in Office 365 that is havign same Display name and due to this it is showing GAL.

So we need to hide the Unused shared Mailbox. So while hiding it. We are getting below error :

"The operation on mailbox failed "John Smith" because it's out of the current user's write scope. The action 'Set-Mailbox', 'EmailAddresses', can't be performed on the object John Smith because the object is being synchronized from your on-premises organization. This action should be performed on the object in your on-premises organization."

I also want to let you know that we are currently in Mid-migration and we are in Cross-premises Environment

Having Exchange 2010 and Office 365

any suggestion will be greatly appreciated.

Thanks,
Andy
0
Comment
Question by:Addy Nadia
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 31

Expert Comment

by:Gareth Gudger
ID: 40463102
"The operation on mailbox failed "John Smith" because it's out of the current user's write scope. The action 'Set-Mailbox', 'EmailAddresses', can't be performed on the object John Smith because the object is being synchronized from your on-premises organization. This action should be performed on the object in your on-premises organization."

Are you using DirSync? If so you need to make the change to your on premise Exchange server and synchronize it to the cloud.
0
 
LVL 5

Author Comment

by:Addy Nadia
ID: 40463124
What changes i need to do On premises Exchange and yes we are usign DirSync
0
 
LVL 31

Accepted Solution

by:
Gareth Gudger earned 500 total points
ID: 40463223
Does the Shared Mailbox exist on premise?

If so, open EMC >> Recipient Configuration >> Mailboxes.

Then navigate to the Shared Mailbox in the middle pane and right click >> Properties.

I believe the first General tab says "Hide from Address Lists."

Check that. Allow for replication. Then do a Dirsync.
0
Free eBook: Backup on AWS

Everything you need to know about backup and disaster recovery with AWS, for FREE!

 
LVL 5

Author Comment

by:Addy Nadia
ID: 40463646
Shared mailbox is on Office 365
0
 
LVL 31

Expert Comment

by:Gareth Gudger
ID: 40463649
Very strange. Based on the error it believes the object originally came from the on premise side. Might need to get other experts to weigh in here.
0
 
LVL 5

Author Comment

by:Addy Nadia
ID: 40463668
Yes that is the reason i raised the question..because i can see the shared mailbox on o365 and when i am trying to hide it.. it threw me the error.

Any help would be appreciable
0

Featured Post

Edgartown IT Case Study

Learn about Edgartown's quest to ensure the safety and security of the entire town's employee and citizen data. Read the case study!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Cloud-based technologies and services will continue to grow in popularity in 2017 thanks to the simple, scalable and cost-effective solutions they deliver. Here are three areas where cloud adoption is poised to really take off.
Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
Office 365 is currently available in five editions. Three of them are for business use: Office 365 Business Essentials, Office 365 Business, and Office 365 Business Premium. Two of them are for home/personal use: Office 365 Home and Office 365 Perso…
In this video I am going to show you how to back up and restore Office 365 mailboxes using CodeTwo Backup for Office 365. Learn more about the tool used in this video here: http://www.codetwo.com/backup-for-office-365/ (http://www.codetwo.com/ba…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question