The font Bookman Old Style has become hieroglyphics.

Suddenly one of my users mail became nothing but garbage when viewing, composing or doing anything in Outlook 2010.  I changed the default fonts in the stationary settings and it fixed the problem with all new messages and notes.  The old are still not viewable.  Is there a way to reset or reinstall the Bookman Old Style font.  This was the font that was used before.
captjcretAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Dave BaldwinFixer of ProblemsCommented:
Have you gone into your Fonts directory and viewed that font to see if it is actually bad?
0
captjcretAuthor Commented:
The fonts directory located where?
0
Dave BaldwinFixer of ProblemsCommented:
You can usually find it in the Control Panel or in C:\Windows\Fonts .
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
DansDadUKCommented:
To add to Dave Baldwin's comment:

The Bookman Old Style font family consists of four variants, which should have the font file names BOOKOS, BOOKOSB, BOOKOSBI, BOOKOSI (all  with .TTF file extension).

Note that the Windows Explorer view of the %Windows%\Fonts folder will show the font names (or font family names), rather than the font file names.

To see the latter, look at the properties of individual fonts within the font family, or view the folder with the DIR command within a command prompt window.

The Microsoft Font Validator tool may help in determining whether or not your fonts are valid.
0
captjcretAuthor Commented:
The fonts were not only bad but missing.  Reinstalled them and it fixed everything!  Thanks
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.