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windows could not complete the installation. to install windows on this computer, restart teh installation...

frankbustos
frankbustos asked
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Last Modified: 2016-11-23
hi experts,

 i'm trying to install windows 7 pro -32 bit on a dell precision 3500 desktop. I have 2x2TB drives setup as mirror. it goes through the setup and then I get the message:

windows could not complete the installation. to install windows on this computer, restart the installation
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Distinguished Expert 2019

Commented:
at what point do you get the error?  after installing windows on the disk, or before
if it is before, chances are you are missing the disk controller driver
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Most Valuable Expert 2015

Commented:
Test the RAM using memtest 86+, and the disks (in non RAID mode) using the disk manufacturer's diagnostic utility. You'll find both on the UBCD:

http://ultimatebootcd.com

Also check the BIOS settings, some have an "OS installation mode".
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Also look in the BIOS and change AHCI to Compatibility Mode for the duration of the install. That works for some computers. You can revert the setting after the install.
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Commented:
This one is on us!
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frankbustosSystems Administrator

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Commented:
you are correct, I deleted the RAID and was able to then install successfully, thanks!

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