owa does not display remote computers

we have a couple of users who we would like to use OWA remote desktop connections.

We have a single sbs2008 server and the users in question have windows v7 pro 64 bit and a windows v8 HP 64 bit laptops.

We have configured both users on our server for remote e-mail and desktop access, and both workstations are set to allow remote connections.

The windows v7 Pro user can connect perfectly when using https://remote.domainname.co.uk and we can see e-mail, internal website, and computers to connect to.

Unfortunately, the Windows 8 user logs in OK, but we don't see any remote computers to connect to.

Both are supposedly configured in the same way, but I just cannot get the workstation we need to remote into, to show on the OWA panel for the required user.

Can anyone advise on how I would go about troubleshooting and resolving this problem.

Many thanks.
LVL 1
nigelbeatsonAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

VB ITSSpecialist ConsultantCommented:
Try adding the https://remote.domainname.co.uk domain to Internet Explorer's Compatibility View list: in Internet Explorer click on Tools in the menu bar (press the Alt key if the menu isn't visible) > go down to Compatibility View Settings > click the Add button > click Close when done > try logging into the Remote Web Access portal again.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
nigelbeatsonAuthor Commented:
Thats the baby! Thanks.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows Server 2008

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.