We help IT Professionals succeed at work.

GPO Software Installation not working

TSC Support
TSC Support asked
on
129 Views
Last Modified: 2015-03-10
I am trying to install software via a GPO and I keep getting the same error listed below.

The install of application Check Point Endpoint Security - Full Disk Encryption from policy CheckPoint failed.  The error was : %%1602
Event ID 102

The client workstation is Windows 7 Pro 64-bit
Comment
Watch Question

CERTIFIED EXPERT

Commented:
This error usually means the user cancelled the install:
ERROR_INSTALL_USEREXIT      1602      The user cancels installation.

You may want to walk through the install and verify there are no prompts that could time out etc, also please check the event log on the windows machine and look for the "msi installer" entries that will provide a lot more detail.

It may well be you need specific flags to allow this install to complete without a premature exit or a wait for user input.
CERTIFIED EXPERT
Distinguished Expert 2019
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.