We help IT Professionals succeed at work.

What to do about a burn image on the Laptop LCD Screen

ahmad1467
ahmad1467 asked
on
296 Views
Last Modified: 2016-11-23
I have a Dell laptop and the Screen is casting very bright to the point that its hard to see the screen, I tried to change the brightness and contrast but that doesn’t make a differences. Also I notice that there is a burn ghost like image of windows in the background, even before Windows boot you can see them on the screen. Is there something I can do?

Thanks
Comment
Watch Question

Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION
Tony HungateSenior Manager, Client Services | CISSP

Commented:
I agree with John on the LCD, once there is a burn in issue there is no way to fix it, I would however also connect your system to an external monitor to see what the output is.  If your external monitor displays as it should then you can be almost certain that the issue is your LCD screen and should be replaced.

If you get a very bright output on the external monitor as well then you need to look into you systems graphics card/chip.  If you have a system with an upgraded GPU, you can try disconnecting and re-seating the connector.  If your system uses onboard graphics you are looking at a much larger issue and it may be time for a new laptop.

~:TLH:~
MontoyaProcess Improvement Mgr
CERTIFIED EXPERT

Commented:
Third that answer. burn-in is permanent. Using a docking station w/ another monitor is a way to circumvent the issue. As for the brightness of your screen, are you using the FN button along with the key that controls brightness and contrast?  
If that is not working, are you sure you have the latest updtates for that model laptop?

Finally, if you're having an issue with the screen, it is often way cheaper to just get a new laptop. By the time they charge you for the screen and the labor, you may as well get a new one. (depending on your model)
Tony HungateSenior Manager, Client Services | CISSP

Commented:
I have to disagree with lammontoya on the price of a screen.  You can normally find a replacement for anywhere between $75-200 depending on your laptop, being a Dell it will most likely be around $100. I have replaced a number of screens and it is not difficult to do your self.

I highly suggest visiting http://www.laptopscreen.com/, there you can normally find a good place to purchase a replacement and videos and step-by-step instructions on how to replace the screen on your own.

~:TLH:~
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
@ahmad1467  - Thanks, and I was happy to help.
MontoyaProcess Improvement Mgr
CERTIFIED EXPERT

Commented:
... to clarify, it was a commonsense answer here. If you purchased a 1,200 laptop, replacing the screen is a no-brainer.
If you purchased a 249.00 laptop, replacing the screen almost makes no sense, particularly when I make the assumption that if the user is asking about what to do with burning-in, that he/she may have limited knowledge on how to do these things, even if it may appear simple to some of us.

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.