troubleshooting Question

Bold not coming through in INCLUDETEXT

Avatar of mlagrange
mlagrangeFlag for United States of America asked on
Microsoft Word
4 Comments1 Solution111 ViewsLast Modified:
Hello - I've got a mail merge document with 1 paragraph that could be 3 different versions, depending on some other fields in the mail merge data source. These three different versions are stored in 3 separate Word doc's, and I'm using IF...MERGEFIELD = ... INCLUDETEXT... to bring them in.

All three of these versions contain a sentence which starts  with "The deadline for these refunds", and the entire sentence is in bold.

As usual, everything works fine with 2 of the inserted doc's, but with the 3rd doc, the "The " starting the sentence does not show in bold when it is inserted. It shows bold back in it's separate doc, but not as it is inserted in the main doc.

I have cut the text in the 3rd doc out and pasted into NotePad to remove the formatting, and then copied and pasted it back in, and re-applied the formatting. No help.

I have made sure I am doing Control/A, F9 to refresh the links in every attempt, even to the point of putting some dummy text the 3rd doc just to make sure it is getting pulled in and refreshed (it is).

I have added an extra "The " in front of the original "The deadline for these refunds". The 1st "The" is still un-bolded, but the 2nd "The" is then bold...

Anybody seen this before?
ASKER CERTIFIED SOLUTION
GrahamSkan
Retired
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