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Problem with Subreport displaying in Main report on some programs

Posted on 2014-11-25
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Last Modified: 2014-12-01
I have a CR that has 2 subreports.  When I run the CR in my Crystal report application, everything runs fine.

However, this report is copied to a stand alone program called uniPoint that is a Quality Management Software System.  When I run the report in here, 1 subreport displays as it should and the other one does not.

Any idea of what I should be looking for?
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Question by:ITworks
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by:mlmcc
ID: 40466042
Are you using the same printer?

mlmcc
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Expert Comment

by:James0628
ID: 40466523
What do you mean by "does not"?  Does not display at all?  Does not display in the desired location (eg. it's on a different page)?  Is not "formatted" properly (In what way?)?

 James
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by:ITworks
ID: 40466576
does not display at all    I'm not printing it   just using preview within the application
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Accepted Solution

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mlmcc earned 250 total points
ID: 40467047
Crystal uses the printer driver to display the report.  But the printer driver shouldn't have that much of an effect to make one not display at all.

I assume you have checked page 2 of the report just incase the printer changed the pagination.

Are you using the same database?  Same parameters?

Any row level security on the database?
Is it the same user?

If it is different users have a user who sees the second subreport try logging into a machine that normally doesn't show it.  Also have the user who doesn't see the second subreport log in to a machine that sees the subreport.

mlmcc
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Assisted Solution

by:James0628
James0628 earned 250 total points
ID: 40467545
Since you're using something else (uniPoint) to run the report, and I'm not familiar with it, there's no telling how that might be affecting things.  You could try something basic like removing the subreport that works, in case having 2 subreports is somehow causing a problem.  And if the subreports are in different sections, you could try moving the non-working subreport to where the working subreport is located.

 James
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Author Closing Comment

by:ITworks
ID: 40474444
I have no idea what happened....but after my mini vacation I came back today thinking I needed to work on this some more and the report is running fine and displaying everything like it should.  I swear it wasn't working last Tuesday.  In fact, I had someone else run it from her pc and she got the same results....so I know I'm not losing my mind.   :-)
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Expert Comment

by:James0628
ID: 40474772
I hate it when problems just go away like that, because you can't be sure that they won't just come back one day.  Hopefully it was just some temporary problem.

 James
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