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Rhala

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Problem in HD pictures in Lync

Dear all,

I'm trying to import HD picture in Lync profile, it's redirect me to my exchange mailbox and I import my HD photo there, it's a good photo with 2MB size at least, but still the users didn't see it in HD or good quality, whenever they do a Lync call and they maximize the Lync windows, the photo appear in very bad quality.

How to solve this? Anything around I have to do? Do I have to change the photo extension type?

Please help

Thanks
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Paul Tozer
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Rhala

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Dear Paul,

It's mentioned that;

to that, Exchange 2013 can automatically resize these photos for use in different products as needed.

I upload picture which is better than what's required and still sometime it's not appear well.
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ASKER

how to check if the photo are in the correct format and size?

I did all required but still we have problem in photos
The TechNet article referenced above says it will scale as needed but I believe it means it will scale to a lower resolution from 648 x 648.  You must start with 648 x 648 as the maximum resolution.

The way I check resolution is to find the JPG file in Windows Explorer, right-click on the file and select Properties.  Click the Details tab.  There should be entries that show the size (width and height) in pixels.  There should also be a Bit depth value as well.

From the article is this note:
If you have the resources, it is recommended that you upload 648x648 photos; that provides the maximum resolution and optimal picture quality in any of the Office 2013 applications. Each JPEG photo with a size of 648x648 and a depth of 24 bits results in a file size of approximately 240 kilobytes. That means you will need approximately 1 megabyte of disk space for every 4 user photos.

Hope this helps.

Larry