Create a dmp file from VMWare snapshot file

I have a case open with Microsoft on a 2012 DC.  They want a dmp file.  I made a snapshot to include the VM memory.  I ran the vmss2core tool but can not get the dmp file to create. I also tried the -W8 option with the same results.  
I am able to create the vmss.core file using the -M option
 
 
 
 
C:\2012 issue>vmss2core_win.exe -W VM12S-DCTEST-Snapshot153.vmsn
vmss2core version 3156346 Copyright (C) 1998-2013 VMware, Inc. All rights reserved.
region[0]: start=0 end=c0000000.
region[1]: start=100000000 end=140000000.
Cannot recognize Windows VM.
Error parsing Windows data.
Cannot create memory.dmp
Finished writing core.
asrvwizAsked:
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AbhilashBloggerCommented:
How about taking the snapshot without memory by unchecking it during creation of snapshot?
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asrvwizAuthor Commented:
I did not try that because MS wants to see what is in memory.
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