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Sending out SPAM

Posted on 2014-11-25
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Last Modified: 2015-01-26
I have a customer that has just been blacklisted by 10 services for sending out SPAM.  We have ran Symantecs NPE (power erase) on all machines (35 or so) but CBL still states that SPAM is being sent out.

How can I attempt to detect the computer(s) sending the SPAM?
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Question by:classnet
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Expert Comment

by:NVIT
ID: 40465503
Does it show at http://cbl.abuseat.org?
Did you request to be removed?
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Author Comment

by:classnet
ID: 40465514
It does show... don't want to remove it and still be sending SPAM as future removals are an issue.  Want to make sure we're clean.
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LVL 24

Expert Comment

by:NVIT
ID: 40465528
Does NPE show a log you can review to find the offending computer(s)?
The CBL will continue to show until you request removal.

For added assurance, run additional scanners like Malwarebytes.
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Author Comment

by:classnet
ID: 40465537
NPE is ran on the computers and then displays things it believes is the issue.  You can then remove the things thought to be an issue.
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Accepted Solution

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NVIT earned 500 total points
ID: 40569570
Hi classnet... Just wondering if you still need help with this or not. Either way, if you would close your question appropriately I'd really appreciate it.
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Author Closing Comment

by:classnet
ID: 40570372
Sorry about the late response... we used NPE to clean the computer.  All seems well now.
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