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IE 11 shutting down

We have a client Laptop that has an issue with IE 11 shutting down when trying to print within the application. For example:

Log in to Amazon or other sites and try to print copy of past transactions...Same sites work fine with Chrome and printing in general (apps) OK

Thanks
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interc3905
Asked:
interc3905
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1 Solution
 
jcimarronCommented:
interc3905--
" try to print copy of past transactions"
Can you give us any more info on the format of those sites or perhaps even post a URL?  You say all is OK with "printing in general " which I understand to mean with IE as well as Chrome
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interc3905Author Commented:
Its not the sites as everything prints fine in Chrome. "printing in general" simply means we know the printer configuration and printer is good as works fine inside of Office apps
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Rob HutchinsonDesktop SupportCommented:
Did you try putting IE 11 into compatibility mode?

Click "Tools" > "Compatibility View settings" > then click the "Add" button adding Amazon to the list of sites?
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interc3905Author Commented:
Thanks
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