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Quickbooks Pro 2003 QPG files

Hi,

I have a client that has an old copy of QuickBooks Pro2003. Their PC (Windows 7) was removed from a domain and joined another domain. A new desktop profile has been setup and when QuickBooks is ran and the company is selected to open the following prompt is received;

Do you want to open or save this file?
Name: comppage.qpg

When open is selected (twice) the following dialog is shown;

You are about to close the current company file and open another company file named "c:\program files\intuit\QuickBooks pro\components\pages\comppage.qpg. Do you want o continue?"

Selecting "Yes" shows an error "c:\program files\intuit\QuickBooks pro\components\pages\comppage.qpg is not a quickbooks datafile or is corrupt.

I still have access to the old profile and the QuickBooks company works there.

I have tried backing up the company and restoring to a new company in the new profile but I get the same results.

Any help would be greatly appreciated.

Thanks and kind regards,
Colin

ASKER CERTIFIED SOLUTION

John

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VitalNetworkSolutions

ASKER

Hi John,

Excellent link, thanks.
I set the QuickBooks to 'Run as administrator', ensured no compatibility was checked and it worked fine. Thanks again.

Kind regards,
Colin

John

@VitalNetworkSolutions - You are very welcome and I was happy to help.