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Balco

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Office 2013 running slow with Hyper V 2012 R2 Terminal servers and Wyse c10le thin clients

Hi,

I am looking at replacing our 2 2008 R2 TS running Office 2010 with 2 2012 R2 TS running Office 2013.

I have created the 2 new servers and loaded Office 2013 and all seemed ok when using them with my laptop, so I rolled them out to a couple of test users who are using Wyse c10le thin clients and 24" dual monitors. Since the testing has started they have reported back that move icons around on the screen is clunkey and when scrolling in office 2013 it is slow and does not scroll smoothly.

Can someone tell me whether the thin clients are adequate to do the work and if so what settings on either the thin clients or servers can be changed to improve the visual performance.

Thanks Mark
Hyper-VHardwareMicrosoft Office

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Balco
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serchlop
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Hi

I think that you need a RemoteFX Enabled Devices to find thin-client devices which have been designed and certified to deliver a great RemoteFX / Remote Desktop Protocol (RDP) experience

Take a look at

http://social.technet.microsoft.com/wiki/contents/articles/14534.remotefx-enabled-devices.aspx
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Balco

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I updated our firmware to 8.02 to fix another issue last week so this all should be good.

Have done a little bit of further testing and found that the c10le seems to work ok with 1 monitor.

Have some 3012-T10D on order and hopefully will receive these in the next 2 weeks so it will be interesting how these goes.

Also have asked our Wyse reseller to find out if the C10LE are suitable or should we be using another model.
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VB ITS
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The new 5000 series line looks quite nice, dual core processors and Radeon HD graphics chips.
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Balco

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It will be interesting to see what our reseller and dell have to say have a call into them as well.
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VB ITS
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Yep let me know how you go as I have a few clients also using C10LEs, albeit they're all on 2008 RDS environments.
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Balco

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Will do, I have been asked to raise a support call with Dell and check this trial version of:
TCX: http://www.dell.com/us/business/p/wyse-tcx/pd?~ck=anavhttp://www.dell.com/us/business/p/wyse-tcx/pd?~ck=anav
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Balco

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VB ITS
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Glad to hear. I'll make note of this hotfix once I start the move to 2012 R2.
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Balco

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Since this was the actual hotfix applied I would like other people to see this.
Microsoft Office
Microsoft Office

Microsoft Office is an integrated suite of applications that includes Outlook, Word, Excel, Access, PowerPoint, Visio and InfoPath, along with a number of tools to assist in making the individual components work together. Coding within and between the projects is done in Visual Basic for Applications, known as VBA.

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