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How do I solve Microsoft layout issue?

Posted on 2014-11-26
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Last Modified: 2015-02-07
Multiple people are opening the same word document however 1 PC was displaying the document different to all the rest. We have checked margins, page setup, layout ect..... They are all using the same version of Office (2010) and it displays fine on 2/3 other PCs no problem. If you re-install Office this fixes the issue however the client has now said this has happened on another machine.

Below is a screenshot of how it normally opens:
How the file looks normally
Below is a screenshot of how it opens on the problem PC:
How the file looks on the problem PC

Any suggestions on why this is happening would be much appreciated.

Thanks
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Question by:ryank85
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by:Eirman
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It could be a matter of different settings within office (or windows) on different machines

The Windows 7 migration tool might help
http://technet.microsoft.com/en-us/library/gg617942.aspx

Or perhaps the built-in "easy transfer"
http://windows.microsoft.com/en-us/windows/transferring-files-settings-faq#1TC=windows-7

or use this commercial tool
http://www.settingsbackup.com/
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by:ryank85
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All the client PCs are using the same version of office (Office 2010) and the same version of Windows (Windows XP SP3)

As far as I can tell from them links this should mean they should open the same, using the same settings?

Thanks
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Author Comment

by:ryank85
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Hi,

Does anyone have any other suggestions on this please?

Thanks
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Accepted Solution

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ryank85 earned 0 total points
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Solved on another post.

It was a font issue.
R
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Author Closing Comment

by:ryank85
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Solution found by us.
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