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ryank85
 asked on

How do I solve Microsoft layout issue?

Multiple people are opening the same word document however 1 PC was displaying the document different to all the rest. We have checked margins, page setup, layout ect..... They are all using the same version of Office (2010) and it displays fine on 2/3 other PCs no problem. If you re-install Office this fixes the issue however the client has now said this has happened on another machine.

Below is a screenshot of how it normally opens:
How the file looks normally
Below is a screenshot of how it opens on the problem PC:
How the file looks on the problem PC

Any suggestions on why this is happening would be much appreciated.

Thanks
Word Processors

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Last Comment
ryank85

8/22/2022 - Mon
Eirman

It could be a matter of different settings within office (or windows) on different machines

The Windows 7 migration tool might help
http://technet.microsoft.com/en-us/library/gg617942.aspx

Or perhaps the built-in "easy transfer"
http://windows.microsoft.com/en-us/windows/transferring-files-settings-faq#1TC=windows-7

or use this commercial tool
http://www.settingsbackup.com/
ryank85

ASKER
All the client PCs are using the same version of office (Office 2010) and the same version of Windows (Windows XP SP3)

As far as I can tell from them links this should mean they should open the same, using the same settings?

Thanks
ryank85

ASKER
Hi,

Does anyone have any other suggestions on this please?

Thanks
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ryank85

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ryank85

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Solution found by us.