Solved

Missing sent Emails in outlook 2013

Posted on 2014-11-26
4
304 Views
Last Modified: 2014-11-27
Dears,

I configured IMAP email in outlook 2013 ,  There are missing emails in sent items , around 7 months emails. Also the custom folders are empty no emails. I have the same email account configured with outlook 2010 in another computer with no problem.

I've tried solutions like rebuilding ost file , clear filters , setting inbox as root folder path with no luck at all

help please
0
Comment
Question by:goldenstar
  • 2
  • 2
4 Comments
 
LVL 23

Expert Comment

by:Brian B
ID: 40467338
When you sync, some servers only show you the latest messages, not all of them. What kind of server is storing the mail?

If you check the mail via some other method such as Outlook anywhere, are the messages still there?
0
 

Author Comment

by:goldenstar
ID: 40467451
The server is web hosting providing only POP and IMAP connection
0
 

Author Comment

by:goldenstar
ID: 40467571
Strange i just tried to make different profile coz the main one for exchange and it works , still if someone can suggest solution. I prefer to use all accounts in one profile
0
 
LVL 23

Accepted Solution

by:
Brian B earned 500 total points
ID: 40469373
When you synch mail using IMAP, it is stored in an OST file. New profile = new OST. So you could try and delete or rename the OST associated with the original account.
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
This Micro Tutorial demonstrates  how Internet marketers work with competitive analysis data, and a common task in data preparation is creating separate column for domains. You will then extract from a list of URLs.
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

825 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question