Missing sent Emails in outlook 2013

Dears,

I configured IMAP email in outlook 2013 ,  There are missing emails in sent items , around 7 months emails. Also the custom folders are empty no emails. I have the same email account configured with outlook 2010 in another computer with no problem.

I've tried solutions like rebuilding ost file , clear filters , setting inbox as root folder path with no luck at all

help please
goldenstarSystem EngineerAsked:
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Brian BEE Topic Advisor, Independant Technology ProfessionalCommented:
When you sync, some servers only show you the latest messages, not all of them. What kind of server is storing the mail?

If you check the mail via some other method such as Outlook anywhere, are the messages still there?
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goldenstarSystem EngineerAuthor Commented:
The server is web hosting providing only POP and IMAP connection
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goldenstarSystem EngineerAuthor Commented:
Strange i just tried to make different profile coz the main one for exchange and it works , still if someone can suggest solution. I prefer to use all accounts in one profile
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Brian BEE Topic Advisor, Independant Technology ProfessionalCommented:
When you synch mail using IMAP, it is stored in an OST file. New profile = new OST. So you could try and delete or rename the OST associated with the original account.
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