We have "Created" field which automatically populates entries that are made. We have been using on premises for many years and have decided to migrate onto Office 365. We have been advised that we do not need to have a dedicated mailbox to do this job and we can use a shared mailbox to run contacts saving us money.
The issue we face, when we migrate to a dedicated or shared mailbox for contacts use, the "Created" field will overwrite the old date and put todays date of when the import has been done.
I have been told by Microsoft that this is the normal behaviour of the contacts and there is nothing we can do to change the "Created" field.
I have been interested to know if this is still not possible, do you know of any 3rd party recommended application that integrates with Outlook for Windows and Mac which can be applied to everyone's device via group policy so when they open Outlook and click on People/Contacts, they will be able to view the contacts in the same way how Outlook Contacts work.
Thanks in advance.