The client has Outlook 2013, Windows 7, and cloud Exchange Hosting from Intermedia.
He wants to allow his assistant access to his inbox.
At his previous company, any message addressed to him set as "Private" would be unreadable. Is this a standard feature of Outlook and Exchange? Intermedia tech support says that this is an optional feature of Outlook, and that a rule would have to be created to move "Private" messages into an unshared folder.
Client was told by someone else: "It's not custom. It’s a standard feature of outlook on Microsoft exchange. The sensitivity tags do different things. Otherwise, why have "private" in addition to "personal" and "confidential"? the private tag keeps the email private by not sending it through your assistant's version of the " in box. "
How should I proceed? Who is right?