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Replacing Windows Fax Server.

Posted on 2014-11-26
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Last Modified: 2014-12-18
Our company faxes over 400 times a week, that is incoming and outgoing combined.  It's not uncommon for the faxes to be 30+ pages.  The issue is our SBS 2007 server cannot keep up, even with 2 modems.  We just tried moving to eFax, but the issue is that you do not get a confirmation page if the fax exceeds 30 pages.  Our company needs that confirmation, with an image.  I am looking for other solutions that will A.) Keep up with that volume.  And B.) Provide a confirmation page, with an image, upon successful transmission of the fax.  



I'd love to move away from faxing, but it's just not in the cards right now.
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Question by:TechGuy_007
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Expert Comment

by:Rob G
ID: 40467419
What's the budget?
Because there are two that we use here in my office..
1 is nearly free..
the other is an appliance, but we also send close to 1500 faxes a week..
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by:TechGuy_007
ID: 40467432
I'm sure they could justify about any cost as long as it does what they need, and doesn't shake up process and procedure up to much.   They company is rapidly expanding.
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Rob G earned 500 total points
ID: 40467453
http://faxsolutions.opentext.com/fax-appliance-a10x-faq.aspx
http://faxsolutions.opentext.com/
https://www.youtube.com/watch?v=dIHszIIAzBc
1st link is the appliance info.. FAQ
2nd link is the main site..
3rd link Youtube video about it..
Castelle Faxpress and a few others were all bought up by Open text, which handles most of the newer Fax software and integrations..
We run an A102 here which is rated at about 1000 pages per week..
we also run a Windows 2k server (Enterprise edition) that is setup with fax software and that's all it does.. which handles about 500-1000 additional faxes every week.. (Depends on how busy it gets)
The A102 and better will do the confirmation pages..
They are pretty expensive though..
range about 9k - 15k for the solution all said and done..
the windows machine was the cost of an older piece of hardware.. and a few modems..
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Author Closing Comment

by:TechGuy_007
ID: 40506907
Thank you!!  This is the solution they are going with.
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