Solved

Windows Server 2012 R2 RDS dropping network shared HP and FX printers (i.e not installed) every few days.

Posted on 2014-11-26
4
421 Views
Last Modified: 2015-01-10
In our new RDS environment -- every few days users are not able to print PDF files.  Examining if the printers are at fault--examine "What's Printing" it shows the printer not connected (connect is black, not grey) to Print Server (another Server).  Re-adding the printer resolves the issue after restarting print spooler.  Happens on Fuji Xerox and HP printers.  Explored UPD drivers but KAOS ensued dues application reliance on FX/HP drivers in Templates.  Diabled adding and removing printers in policy for the user.  The hotfix from MS did not address the issue but the behaviour fits (KB Article Number(s): 2967077) as it was installed in the August Rollup.
0
Comment
Question by:Fudd049
  • 2
4 Comments
 

Author Comment

by:Fudd049
ID: 40469957
Just repeated.  A user was prompted to install a printer driver - yesterday they could print PDF files.  Today  not.
0
 

Accepted Solution

by:
Fudd049 earned 0 total points
ID: 40499350
Installed print queue locally on the rds server.
No issues since
0
 
LVL 38

Expert Comment

by:hdhondt
ID: 40541777
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
winscp where are logs stored 3 36
Elderly Mom computer-how to use her computer to monitor her health 4 31
Password recovery software 4 26
NCR Printer 7156 1 26
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question