Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Windows Server 2012 R2 RDS dropping network shared HP and FX printers (i.e not installed) every few days.

Posted on 2014-11-26
4
Medium Priority
?
474 Views
Last Modified: 2015-01-10
In our new RDS environment -- every few days users are not able to print PDF files.  Examining if the printers are at fault--examine "What's Printing" it shows the printer not connected (connect is black, not grey) to Print Server (another Server).  Re-adding the printer resolves the issue after restarting print spooler.  Happens on Fuji Xerox and HP printers.  Explored UPD drivers but KAOS ensued dues application reliance on FX/HP drivers in Templates.  Diabled adding and removing printers in policy for the user.  The hotfix from MS did not address the issue but the behaviour fits (KB Article Number(s): 2967077) as it was installed in the August Rollup.
0
Comment
Question by:Fudd049
  • 2
3 Comments
 

Author Comment

by:Fudd049
ID: 40469957
Just repeated.  A user was prompted to install a printer driver - yesterday they could print PDF files.  Today  not.
0
 

Accepted Solution

by:
Fudd049 earned 0 total points
ID: 40499350
Installed print queue locally on the rds server.
No issues since
0
 
LVL 39

Expert Comment

by:hdhondt
ID: 40541777
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This is an article on how to answer questions, earn points and become an expert.
Know the reasons and solutions to move/import EDB to New Exchange Server. Also, find out how to recover an Exchange .edb file and to restore the file back.
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…

572 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question