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Windows Server 2012 R2 RDS dropping network shared HP and FX printers (i.e not installed) every few days.

Posted on 2014-11-26
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Last Modified: 2015-01-10
In our new RDS environment -- every few days users are not able to print PDF files.  Examining if the printers are at fault--examine "What's Printing" it shows the printer not connected (connect is black, not grey) to Print Server (another Server).  Re-adding the printer resolves the issue after restarting print spooler.  Happens on Fuji Xerox and HP printers.  Explored UPD drivers but KAOS ensued dues application reliance on FX/HP drivers in Templates.  Diabled adding and removing printers in policy for the user.  The hotfix from MS did not address the issue but the behaviour fits (KB Article Number(s): 2967077) as it was installed in the August Rollup.
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Question by:Fudd049
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by:Fudd049
ID: 40469957
Just repeated.  A user was prompted to install a printer driver - yesterday they could print PDF files.  Today  not.
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Fudd049 earned 0 total points
ID: 40499350
Installed print queue locally on the rds server.
No issues since
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by:hdhondt
ID: 40541777
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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