Link to home
Start Free TrialLog in
Avatar of Jeff
JeffFlag for United States of America

asked on

Cannot login to AOL with IE8.

I have a machine running Win XP SP3 and IE8. When I try to Login via www.aol.com I get "Cannot display Page", so I RESET IE8 and now it paints part of the Login screen but never finishes. This has been working fine until a couple days ago.
Avatar of Jon Sverrisson
Jon Sverrisson
Flag of Iceland image

Try to add www.aol.com to the Compatibility view. To do so, click on Tools (the gear in the top left corner), Compatibility view settings and add aol. Make sure to put a check in the box next to Use Microsoft compatibility lists.

Jon
ASKER CERTIFIED SOLUTION
Avatar of jcimarron
jcimarron
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Jeff

ASKER

It would be nice if I could find some documentation to back this up.
On the following Microsoft's website there is a tested solution to a similar problem, where they suggest that IE is run in no Add-ons mode and if that fails reset the browser's settings. The third option recommends the author to optimize or upgrade the browser.
http://answers.microsoft.com/en-us/ie/forum/ie8-windows_other/internet-explorer-cannot-display-the-webpage-but/8aedd1ee-ca75-4e05-832f-2985235c1d93
Avatar of Jeff

ASKER

I finally found a reference to this on AOL.