Solved

TorrentLocker

Posted on 2014-11-26
2
545 Views
Last Modified: 2014-11-26
We have a client with a Windows 7 PC with the TorrentLocker Ransomware infection.
It claims its Cryptolocker but isn't.

Re http://www.bleepingcomputer.com/forums/t/547708/torrentlocker-ransomware-cracked-and-decrypter-has-been-made/

They have no backups whatsoever so even if the TorrentUnlocker program still decrypted the files they couldn't use it.

Is there anything they can do right now without paying? We don't want to make it worse by trying to remove with malware software.
0
Comment
Question by:Ace-IT
2 Comments
 
LVL 10

Accepted Solution

by:
10023 earned 500 total points
ID: 40468345
You said:  "They have no backups whatsoever so even if the TorrentUnlocker program still decrypted the files they couldn't use it."

Are you referring to shadow copies:  if not...here is long article...claims sometimes it is not successful in deleting shadow copies...ctrl-F to find the part about system restore
http://www.bleepingcomputer.com/virus-removal/cryptolocker-ransomware-information#shadow
0
 
LVL 1

Author Comment

by:Ace-IT
ID: 40468421
Thanks. The Shadow Copiers are all there from this morning.
One thing I didn't think about.
Cheers.
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Encryption for Business Encryption (https://en.wikipedia.org/wiki/Encryption) ensures the safety of our data when sending emails. In most cases, to read an encrypted email you must enter a secret key that will enable you to decrypt the email. T…
There are many Password Managers (PM) out there to choose from. PM's can help with your password habits and routines, but they should not be a crutch you rely on too heavily. I also have an article for company/enterprise PM's.
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

831 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question