TorrentLocker

We have a client with a Windows 7 PC with the TorrentLocker Ransomware infection.
It claims its Cryptolocker but isn't.

Re http://www.bleepingcomputer.com/forums/t/547708/torrentlocker-ransomware-cracked-and-decrypter-has-been-made/

They have no backups whatsoever so even if the TorrentUnlocker program still decrypted the files they couldn't use it.

Is there anything they can do right now without paying? We don't want to make it worse by trying to remove with malware software.
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Ace-ITAsked:
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10023Web site maintenance and designCommented:
You said:  "They have no backups whatsoever so even if the TorrentUnlocker program still decrypted the files they couldn't use it."

Are you referring to shadow copies:  if not...here is long article...claims sometimes it is not successful in deleting shadow copies...ctrl-F to find the part about system restore
http://www.bleepingcomputer.com/virus-removal/cryptolocker-ransomware-information#shadow

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Ace-ITAuthor Commented:
Thanks. The Shadow Copiers are all there from this morning.
One thing I didn't think about.
Cheers.
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Encryption

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