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There is forum that I am aware of, but as mentioned above there is MS support services. Beware of forums or phones calls that pretend they are MS and will offer remote assistance--there is a huge danger in that type of support--many users have had their data encrypted and had to pay a fee to get it back.
Have you considered posting the error you are receiving on this site, under the proper category, and getting assistance that way? This site is MUCH cheaper than MS support would be and, frankly, will probably be more helpful. Just a suggestion. Otherwise, everyone else's comments are spot-on.
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