?
Solved

Losing information on Desktop

Posted on 2014-11-27
7
Medium Priority
?
96 Views
Last Modified: 2014-12-03
Each time I log-out of my computer I am losing my information on the desktop the operating system I am using is windows 7 when I check the user folder I see temp file five of them.
0
Comment
Question by:Kevin Mcpherspm
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 15

Expert Comment

by:Perarduaadastra
ID: 40468768
Is the computer part of a domain? If so, you may be logging on with a temporary profile, in which case any changes you make to the desktop won't be saved when you log off or shut down.
0
 

Author Comment

by:Kevin Mcpherspm
ID: 40468995
Yes this computer is on a domain so what can i do?
0
 
LVL 15

Expert Comment

by:Perarduaadastra
ID: 40469448
Are you getting warning messages when you log on, to the effect that your profile isn't available so a temporary one is being loaded?

This can happen if the computer is improperly shut down when the user in question is logged on, but if this is the case here then some editing of the registry may be needed to fix the problem.
0
WordPress Tutorial 1: Installation & Setup

WordPress is a very popular option for running your web site and can be used to get your content online quickly for the world to see. This guide will walk you through installing the WordPress server software and the initial setup process.

 
LVL 82

Accepted Solution

by:
David Johnson, CD, MVP earned 2000 total points
ID: 40469455
If you have a helpdesk then get them involved as this involves editing the registry and other items that require administrative access to the machine.
Take a Registry Backup – Recommended – Right Click Export And Save it
You can find Guids with .bak Extension where you can remove those
HKLM\SOFTWARE\Microsoft\Windows NT\ CurrentVersion\ProfileList

Log off then log back on.. you may have to copy items from your old profile.
0
 
LVL 6

Expert Comment

by:Asif Bacchus
ID: 40471195
David is right, however, make sure you are not logging in with your current (broken) account.  You'll have to login as a separate admin user (either local or domain).  Also, it's worth going to the Control Panel > Add or remove user accounts and also delete the problem account from that list if it appears.  After that, go ahead and delete the registry keys with the .bak extension as David mentioned.  At that point, I usually recommend a full restart instead of just a log off.

Good luck!
0
 

Author Comment

by:Kevin Mcpherspm
ID: 40475347
Ok i am going to try the Suggested solution
0
 

Author Closing Comment

by:Kevin Mcpherspm
ID: 40478169
This solution is quite complete
0

Featured Post

Get 15 Days FREE Full-Featured Trial

Benefit from a mission critical IT monitoring with Monitis Premium or get it FREE for your entry level monitoring needs.
-Over 200,000 users
-More than 300,000 websites monitored
-Used in 197 countries
-Recommended by 98% of users

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article summaries thoughts and ideas from two years of sustained use. It provides good reasoning to make the jump to Windows 10.
An introduction to the wonderful sport of Scam Baiting.  Learn how to help fight scammers by beating them at their own game. This great pass time helps the world, while providing an endless source of entertainment. Enjoy!
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…
In this video, viewers are given an introduction to using the Windows 10 Snipping Tool, how to quickly locate it when it's needed and also how make it always available with a single click of a mouse button, by pinning it to the Desktop Task Bar. Int…

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question