troubleshooting Question

XENAPP 6.5 - Session printers not being created

Avatar of Matt
Matt asked on
Citrix
3 Comments1 Solution459 ViewsLast Modified:
Hi all,

I trying to change the print server my session printing uses in Citrix. I can get it to work with my original print server, but if i change it to any other print server, no printers are created.

The policy is set to use Universal printer driver only.

I get the following error when logging in to the XENAPP server

Client printer auto-creation failed.  The driver could not be installed. Possible reasons for the failure: The driver is not in the list of drivers on the server. The driver cannot be located. The driver has not been mapped. Client name: () Printer: (\\nlfile01\roosendaalq1) Printer driver: (HP Universal Printing PCL 5 (v5.7.0))
ASKER CERTIFIED SOLUTION
Sekar Chinnakannu
Staff Engineer

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