Outlook - delete message stuck in inbox

One of my users has a message stuck in her in-box that is stopping Outlook 2010 responding.
We have been into her account via OWA and deleted the message from the in-box and then the deleted folder.
However when you reload Outlook the message is still there and stopping Outlook from working.

How do you fix this?
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edhastedAsked:
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Alan HardistyCo-OwnerCommented:
Try logging in to the PC, then unplugging the LAN cable, then Open Outlook, delete the message, then plug the LAN cable back in.

Any better?

Alan
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Nice-GhazaCommented:
Dear Sir, I think so you need to restart Both are require
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edhastedAuthor Commented:
Cunning as ever. Yes that worked.
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Alan HardistyCo-OwnerCommented:
Excellent - well done.

Alan
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