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Outlook - delete message stuck in inbox

Posted on 2014-11-27
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Last Modified: 2014-11-27
One of my users has a message stuck in her in-box that is stopping Outlook 2010 responding.
We have been into her account via OWA and deleted the message from the in-box and then the deleted folder.
However when you reload Outlook the message is still there and stopping Outlook from working.

How do you fix this?
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Question by:edhasted
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Alan Hardisty earned 500 total points
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Try logging in to the PC, then unplugging the LAN cable, then Open Outlook, delete the message, then plug the LAN cable back in.

Any better?

Alan
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by:Nice-Ghaza
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Dear Sir, I think so you need to restart Both are require
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by:edhasted
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Cunning as ever. Yes that worked.
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by:Alan Hardisty
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Excellent - well done.

Alan
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