Rob
asked on
EE Email Alerts - Combining Email Threads of Author, Expert, Admin comments
I'm trying to organise the email notifications from EE in Gmail. I've got lots of filters that assist in tagging the notifs in the way I want, I'm just stumped by this threading.
I use Gmail and I'm finding it frustrating that Author,Expert,Admin comments are not threaded because the subject is essentially different "An Author comment has been posted: [Question title goes here]".
Gmail will group/thread multiple comments from the same source e.g. Author but I would like all sources threaded/grouped together.
Has anyone had the same issue or found a way to do it? Can I somehow hook Google Scripts into my Gmail such that it removes the "An [source] comment has been posted:" ?
Note: I do not want to use the online notifications so please do not suggest that as a solution. Also if you're going to say it can't be done, please indicate why.
I use Gmail and I'm finding it frustrating that Author,Expert,Admin comments are not threaded because the subject is essentially different "An Author comment has been posted: [Question title goes here]".
Gmail will group/thread multiple comments from the same source e.g. Author but I would like all sources threaded/grouped together.
Has anyone had the same issue or found a way to do it? Can I somehow hook Google Scripts into my Gmail such that it removes the "An [source] comment has been posted:" ?
Note: I do not want to use the online notifications so please do not suggest that as a solution. Also if you're going to say it can't be done, please indicate why.
ASKER
Hi David,
Thanks for responding. All good feedback.
As an expert, I also categorise as you do but this is more to do with my Topic Advisor duties where I would like to tackle a thread all at once, rather than have the Author, Admin, Expert comments separated.
At the moment, I action the thread, not the type of comment. So once it's actioned, I need to go through all the notifs to find that thread and delete it before moving onto the next. More annoying than anything.
Thanks for responding. All good feedback.
As an expert, I also categorise as you do but this is more to do with my Topic Advisor duties where I would like to tackle a thread all at once, rather than have the Author, Admin, Expert comments separated.
At the moment, I action the thread, not the type of comment. So once it's actioned, I need to go through all the notifs to find that thread and delete it before moving onto the next. More annoying than anything.
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ASKER
That was my conclusion as well though I was wondering if Google scripts can be tied in with email and could modify subjects?
I doubt it, had a Google and there is nothing to suggest you can.
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ASKER
Great to have you guys confirm what I suspected. Thanks
Author comment means that I've entered a comment, or elected to monitor the thread.. highest priority.
Neglected -- 2nd priority
I also look for admin comment, question will be closed (in succession) as that means that it has passed the 21 day limit and I normally skip these.. If I'm bored I might see if someone should object to the closing .. Personal opinion is that somewhere in the replies an answer was provided or asker has found another solution i.e. rebuilt machine and no longer cares.