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Copy/paste has stopped working in gmail in Chrome on Mac- still works in Safari and Firefox

Posted on 2014-11-28
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Last Modified: 2014-12-02
For several months I have not been able to copy from or paste to gmails I create in Chrome on my Mac. It is a significant enough problem that I've begun to use Safari instead, but (1) I like Chrome, and (2) I need to be able to resolve this issue.

Please help. Running Mac OS 10.10 (Yosemite) and the latest version of Chrome.
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Question by:Bruce Corson
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4 Comments
 
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Expert Comment

by:davidanders
ID: 40471533
Google Chrome Safe Mode
Firefox has an option that lets you temporarily disable themes and extensions, so you can still use your browser even if one of your add-ons is buggy. It's called safe mode and it's "a special Firefox execution mode that can be used to troubleshoot issues in Firefox. In Safe Mode, you can reset some settings or disable add-ons that might be the source of the issue. By comparing Firefox behavior in normal mode to its behavior in Safe Mode with various items disabled, you may be able to diagnose issues."

Google Chrome doesn't have this feature, but you can open an incognito window to temporarily disable extensions.
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by:Bruce Corson
ID: 40471634
Davidanders, thank you but don't know what this means for my problem. Are you saying I should open a new incognito window when I need to cut and paste? I'm also inferring that perhaps I should disable any and all add-ons I have?

Thanks.
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Accepted Solution

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davidanders earned 500 total points
ID: 40471834
If there is an add on or extension that causes the problem, an update or removal may solve the problem. Given that Chrome only is affected, testing with a clean Chrome seems reasonable.
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Author Closing Comment

by:Bruce Corson
ID: 40477740
Thank you.
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