troubleshooting Question

Cant resume on hold calls in cucm 9.1

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JobeethemageFlag for United States of America asked on
Voice Over IPIP Telephony
7 Comments1 Solution423 ViewsLast Modified:
I am a telecom/network administrator for a bank.  Lately I have been having users complaining that often when they put a user on hold to either check on something or to transfer them, they cant resume the call.  They hit the resume button but the phone does not respond. This is happening on at least 5 phone in the same branch. Please let me know if I can provide any further information.
José Méndez

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