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system restore

my oS is win 7 prof 64 bit and my Outlook 2007 seemed to have lost its former look, a malware run showed some issues and they were quarantine.  I am trying to do a system restore, but I get the error that "System restore has been turned off by your system administrator.  To turn on System Restore, contact your system administrator."
But this is a stand alone pc and I am logged in as the system administrator always, how did this happen and what is the remedy and how to get things back to normal again.  Thank u for your suggestions.
Thank u.
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jegajothy
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jegajothy
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3 Solutions
 
David Johnson, CD, MVPOwnerCommented:
open regedit and navigate to HKLM\Software\Policies\Microsoft\Windows NT\SystemRestore

Delete the DisableSR and DisableConfig keys

reboot and try System Restore Properties again.
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rindiCommented:
"I am logged in as the system administrator always"

Never use an Admin account to logon to your PC normally. Use a standard account for that. If you are always logged on as an Admin, it is easier for malware to cause issues, or to turn off things like System Restore. The accounts that are part of the admin group should only be used for actual admin tasks, and nothing else. Also make sure that UAC is turned on.

This is one of the most important things to keep in mind when using a PC, even if you are the only user of it.

Since System Restore has been turned off, even if you can turn it back on using the registry keys mentioned above, your restore points will still be gone so you won't be able to go back to an earlier state now, so you won't be able to "fix" your Outlook problem that way.
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jcimarronCommented:
jegajothy --
Of possible help.
See the fourth image in the Configure Disk Space Usage (300MB) section here
http://www.makeuseof.com/tag/3-check-system-restore-working/

Note you have the potential opportunity to "Run as Adminstrator".
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jegajothyretiredAuthor Commented:
in response to David, I have the following keys in that directory :
DisableSR REG_DWORD 0x00000001 (1)
hope I got the correct number of zeros.
So I a bit hesitant to delete as I do not know whether that is the right one or not.
Thank u for your response.

also in respose to rindi, thank u for this invaluable advise.  Believe it or not although I hav been use pcs for a so many years, but never came across that invaluable advise.  Will implement it right away. Thank u.
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jegajothyretiredAuthor Commented:
thank u everyone for your inputs. Well done.
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jcimarronCommented:
jegajothy--
Always glad to help.
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David Johnson, CD, MVPOwnerCommented:
delete it since a value of 1 disables system restore
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jegajothyretiredAuthor Commented:
in response to David Johnson, I deleted both entries, but I still get the same error that system restore has been turned off by the administrator (although I am logged in as the Administrator) and to contact the Administrator.  how do I fix this.  Thank u.
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jegajothyretiredAuthor Commented:
in continuation, when I went in to check the registry again, the 2 entries were still there.  So I deleted them again using the delete keys from the keyboard, and not from the taskbar.
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jegajothyretiredAuthor Commented:
in continuation again, After a reboot, I checked again, and the 2 entries are still there.  Here is a snapshot of how it looks like.  If they are to be deleted, please let me know how to get rid of them permanently.  I have made a copy of the registry file.  Thank u.
registry-values.JPG
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David Johnson, CD, MVPOwnerCommented:
open a new question as this one is closed.. but your machine is still not a good state.. It's probably tear down and rebuild time.
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