troubleshooting Question

How to recover data from WD My Passport external HDD p/n : WDBACX0010BSL-00

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sanjeevkmrsFlag for United Arab Emirates asked on
Disaster RecoveryStorageStorage Hardware
6 Comments4 Solutions1063 ViewsLast Modified:
Hi ,
       I have WD My Passport external HDD p/n : WDBACX0010BSL-00, suddenly it stoped showing its data , when I connect with pc , it shows installing device software and even power comes up , but nothing after that .
need to recover the data in it .
please advice
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