Blue screen on Dell T3400 running Windows 7 Pro

Posted on 2014-11-29
Last Modified: 2016-11-23
I have attached the dmp file.  What problem happened?   What is the solution?
Question by:donpick
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Assisted Solution

by:John Hurst
John Hurst earned 200 total points
ID: 40471799
Load the dmp file into Blue Screen View from Nirsoft.  It says:

Driver Power State Failure, Bug Check 9F Parameter 3.

Microsoft says the following (look under Parameter 3 XP and later)

It is not altogether revealing. Does the computer even start?
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Expert Comment

by:John Hurst
ID: 40471810
Also, try testing memory ( and the hard drive (Dell hard drive test tool)
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Accepted Solution

nobus earned 300 total points
ID: 40472285
windbg sys this :
FAILURE_BUCKET_ID:  X64_0x9F_3_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x9F_3_IMAGE_nvlddmkm.sys

so it looks you are having problems with the video driver - try a newer, or older version
restoring  the system to a date it worked ok can also help !

here all the drivers for W7 - 64 bit :
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.


Author Closing Comment

ID: 40484782
Thank you all for your help.  I pay for this service so I appreciate your prompt replies.
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Expert Comment

by:John Hurst
ID: 40484786
@donpick  - You are most welcome and we are always happy to help.
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Expert Comment

ID: 40485216
what was the solution you used donpick?
and paying or not - i answer always in the same way

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