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I'm having trouble installing Flash on my PC

Posted on 2014-11-29
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Last Modified: 2014-11-29
When I try to install Flash, it starts to run but then it finally stalls out.
I start with this, which I save:  1.JPG
Then I double click the saved file: 2.JPG
I then run the file: 3.JPG
I click yes to this prompt: 4.JPG
Finally I get this box that doesn't go away until I reboot: 5.JPG
Thanks!
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Question by:pilk123
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Experienced Member earned 500 total points
ID: 40472054
That is Flash 64-bit. To install Flash 64-bit, everything on your PC and browser that might use Flash must also be 64-bit.

Try installing Flash 32-bit. Uninstall Flash first, and then go to Adobe (no download site) and install Flash 32-bit from a 32-bit browser. I have done this and it works fine on my Windows 7 64-bit machine and my Windows 8.1 64-bit machine (installed by Windows in Windows 8).
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by:pilk123
ID: 40472138
Thanks for your help!
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LVL 96

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by:Experienced Member
ID: 40472141
@pilk123  - You are very welcome and I was happy to help. For the near future, Office, All Adobe stuff and Java are all better 32-bit even on a 64-bit machine.
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