Fortigate Firewall Deny Log False Positive

Our company use a Fortigate Firewall. We have recently extract the Deny Firewall Log and find out that there are many false Alarm Deny Log. For example we found the deny log Entries

Source IP             Source Port                   Destination IP     Destination Port   Action
10.106.53.78             67890                          172.17.15.9                    443            Deny

But I could actually telnet the 443 port from 10.106.53.79 to 172.17.15.9 without any problem and connected during the time the log entries produced.

I found many incidents on the firewall log similar case and wonder if any know the root cause or any misconfiguration on the device.

Thank you for your insight in advance.

Patrick
patricktamAsked:
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btanExec ConsultantCommented:
Telnet is one of FW Predefined services (Firewall Objects > Service > Predefined) using TCP 23. May want to check policy on the service configurations. You can reference this simple example in http://kb.fortinet.com/kb/microsites/search.do?cmd=displayKC&docType=kc&externalId=FD31014&sliceId=1&docTypeID=DT_KCARTICLE_1_1&dialogID=66105316&stateId=0%200%2066103683

You can also check out the PDF on the section for "How to verify if traffic is hitting the basic security policy" to see the active sessions, bytes or packets or use diag debug flow commands to show traffic is
hitting the security policy. There is also session information display in Policy > Monitor > Session Monitor.

http://kb.fortinet.com/kb/microsites/search.do?cmd=displayKC&docType=kc&externalId=fortigate-firewall-40-mr3pdf&sliceId=&docTypeID=DT_PRODUCTDOCUMENTATION_1_1&dialogID=66105316&stateId=0%200%2066103683
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patricktamAuthor Commented:
Thanks for the comment.
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