We help IT Professionals succeed at work.

Activation of MS Office 365

292 Views
Last Modified: 2014-11-30
I have an MS Office 365 account.  I downloaded Office to my new laptop.  When I enter one of the programs I'm prompted to activate the program, but when I elect to activate via my Internet connection I get the attached message.  I've tried several times throughout the day, to no avail.  My account is active, and I've only got the program installed on three of my computers (including the new one).  The programs work without the activation, but I think that will stop shortly.  Please help.

MS Office Activation Error Message
Thanks,

Phil
Comment
Watch Question

David Johnson, CDSimple Geek from the '70s
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
are you logged in with the account that you setup office 365?

Author

Commented:
I logged in when I downloaded the software.  Do I need to log in somewhere in the program?
Where?
Simple Geek from the '70s
CERTIFIED EXPERT
Distinguished Expert 2019
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION

Author

Commented:
Thank you!

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.