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Undo the mess of Citrix Universal Printing - What is the most practical setup for sharing printers in XenApp 6.5?

Posted on 2014-11-30
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Last Modified: 2014-12-03
FYI, I hate Citrix Universal Printing. When it works, its great, but when its broken, it sux! And it's breaking every day now. So I am going back to Windows Print Sharing.

We are running a XenApp 6.5 farm (RP4 installed). Users connect to their published desktops and print from their various applications (eg Word, Excel & other role specific apps).

The Hosts are all Server 2008 R2 (same as the print server).

I uninstalled the Citrix Print Server app off the print server, & uninstalled the Citrix print client off the XenApp hosts. I edited the appropriate Citrix user polices to disable Citrix universal printing.

Effectively all I want to run is Windows Print shares, and map them to each user through Citrix group policy as the users session printers.

I think I have this all setup nearly how I would like. Everything seems to be printing fine again, however it's much slower & there is a pause for 5-10 seconds whilst the print job is spooling.

Initially I thought its just the downside to not using Citrix Universal Printing, however our old XA5 farm is not using the Citrix Print server & jobs go through to the devices much faster that on the XA65 farm.

I was hoping to find a basic guide to setting up session printers without using Citrix universal printing (just so I can check over and see if I have missed any required settings).

Our print devices are all Lexmark. We use the Lexmark Universal Print driver V2 XL for each device. They all seem to work with this driver.
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Question by:Howzatt
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joharder earned 500 total points
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How many Citrix session printers are you mapping?  In XA6, more than a few created a mess, but that was largely fixed in XA6.5.  Still, mapping lots of printers that way can create some delays for logon in particular.  Check that your network print server is not overburdened and causing the bottleneck.  To do this, watch a large print job as it spools on both the XA server and print server.  

A while back, I couldn't figure out why one branch office had terrible delays.  Ends up that the default gateway settings on the individual printers in that office had been set incorrectly.  Lesson learned is not assume that everything is set up correctly.

As a first step, try setting the printer settings so that the job prints directly to the printer.  That may or may not cause other issues, but it's worth a try.

Secondly, try using another Lexmark print driver.  You don't say whether this is a PCL5 or 6 or what type of driver.  PCL5 is generally the best, but I've found a few cases where PCL6 is actually better.
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by:Howzatt
ID: 40475113
Depends on the user. Generally on average between 2-5 printers per user. Some roaming users can have up to 15. All of the devices in the WAN are all 1 of 4 different Lexmark models. Using the native drivers for each model tends to crash the print server. The Universal Driver seems to be the most stable.
 
The Published Desktops are set to map printers after logon.

Print server performance seems to be fine.

Regarding the delay, it does the same thing when printing from the LAN of the Xenapp Farm Datacentre.
Where would you configure to print directly to the printer? Is that a Citrix Policy or something in the Windows Print queue properties?

The driver has the option of PCL5, PCL XL & PS3
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