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Cannot Access File Share

Posted on 2014-11-30
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Last Modified: 2015-06-29
RPC-Error.jpg
Hi all,

When we access file share between one server i get this error. There is Sonicwall firewall between two sites, we allowed the any to any between both servers.

Any idea ?
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Question by:ucguy
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LVL 78

Expert Comment

by:David Johnson, CD, MVP
ID: 40473080
there must be a two way trust if they are different domains. i.e. nyc.example.com lv.example.com
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Author Comment

by:ucguy
ID: 40473089
Nope. This is same domain.
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Expert Comment

by:AbhishekJha
ID: 40473226
Try running this command first &  then try accessing the shared folder.

net use \\192.168.1.31\sharedfoldername  /user:domain\user id & hit enter. It will ask for the password of mentioned user.

If above works then try accessing the UNC path.
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Author Comment

by:ucguy
ID: 40475312
I have tried the share like this.

\\192.168.1.31\Sharename. its working.

if I run it like \\192.168.1.31 will not working.

I think \\192.168.1.31\IP$ not working

any idea ?
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LVL 78

Expert Comment

by:David Johnson, CD, MVP
ID: 40475328
if you want the c: directory \\192.168.1.31\c$
 \\192.168.1.31\IP$ isn't a valid share were you thinking instead of \IPCS$
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Author Comment

by:ucguy
ID: 40475359
that also cannot access
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Expert Comment

by:David Johnson, CD, MVP
ID: 40477376
on the server in a command prompt type "net share" this will tell you the available shares.
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Author Comment

by:ucguy
ID: 40477386
I think its rpc problem there may be MTU problem.

Can we check of its MTU problem ?
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Author Comment

by:ucguy
ID: 40519307
Is there any one who knows how to check MTU problem  ?
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Author Comment

by:ucguy
ID: 40530241
i am still working in this problem, is there  any idea ?
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Expert Comment

by:David Johnson, CD, MVP
ID: 40530355
I highly doubt that it is a MTU problem

ping example.com -f -l xxxx
-l = lower case letter L
xxxx packet size

The normal MTU is 1500
C:\Users\David Johnson>ping google.com -f -l 1475
Pinging google.com [66.185.95.25] with 1475 bytes of data:
Packet needs to be fragmented but DF set.
Packet needs to be fragmented but DF set.
Packet needs to be fragmented but DF set.
Packet needs to be fragmented but DF set.
Ping statistics for 66.185.95.25:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\David Johnson>ping google.com -f -l 1473
Pinging google.com [66.185.95.25] with 1473 bytes of data:
Packet needs to be fragmented but DF set.
Packet needs to be fragmented but DF set.
Packet needs to be fragmented but DF set.
Packet needs to be fragmented but DF set.
Ping statistics for 66.185.95.25:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\David Johnson>ping google.com -f -l 1472
Pinging google.com [66.185.95.25] with 1472 bytes of data:
Reply from 66.185.95.25: bytes=1472 time=17ms TTL=58
Reply from 66.185.95.25: bytes=1472 time=13ms TTL=58
Reply from 66.185.95.25: bytes=1472 time=17ms TTL=58
Reply from 66.185.95.25: bytes=1472 time=13ms TTL=58
Ping statistics for 66.185.95.25:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 13ms, Maximum = 17ms, Average = 15ms

Open in new window

By trial and error I see that the optimum mtu is 1472
To find out what my configured MTU is .. from an elevated command prompt
C:\WINDOWS\system32>netsh interface ipv4 show subinterfaces

   MTU  MediaSenseState   Bytes In  Bytes Out  Interface
------  ---------------  ---------  ---------  -------------
  1500                1  7678156698  10595591033  Ethernet 2
4294967295                1       4065     114312  Loopback Pseudo-Interface 1
  1500                1          0     198527  VMware Network Adapter VMnet1
  1500                1          0     200471  VMware Network Adapter VMnet8

Open in new window

To set the mtu
C:\WINDOWS\system32>netsh interface ipv4 set subinterface "Ethernet 2" mtu=1472
store=persistent
Ok.

Open in new window

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Expert Comment

by:NVIT
ID: 40530526
You said access via \\192.168.1.31\Sharename works.
Does \\192.168.1.31\c$ also work?
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Author Comment

by:ucguy
ID: 40563517
We are working with Microsoft Support for this now. Will you know the solution.
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LVL 23

Expert Comment

by:NVIT
ID: 40569593
I appreciate the update, ucguy. Thanks!
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Accepted Solution

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ucguy earned 0 total points
ID: 40602182
customer has re-installed the file server again.

Please close this thread.
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Expert Comment

by:Seth Simmons
ID: 40856589
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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