asked on Office 365 Word 2013
Hi
Ok so i have moved to office 365 and installed office 2013 from the portal link but opening word is a real pain. Its so slow im considering going back to office 2010. When i double click a word doc to open its takes up to 2-3 minutes just to open and its really a basic doc. What i noticed was Word saying on its opening slpash screen that it was contacting \\serv or some site.
any ideas?
Thanks
Ok so i have moved to office 365 and installed office 2013 from the portal link but opening word is a real pain. Its so slow im considering going back to office 2010. When i double click a word doc to open its takes up to 2-3 minutes just to open and its really a basic doc. What i noticed was Word saying on its opening slpash screen that it was contacting \\serv or some site.
any ideas?
Thanks
Microsoft 365
Last Comment
kingcastle
Is it the same if you open Word from the Start menu, and open a document from Word?
ASKER
it seems to be the splash screen when it opens is trying to contact \\serv\.....\UK templates. opeing word itself is fine its when i goto open a doc it starts to check \\server\cash4w\tempaltes etc etc
maybe there is a way to stop that from happening?
maybe there is a way to stop that from happening?
Did you run the desktop setup to install patches/updates for use with Office365? This needs to be done. Please see the link below.
https://support.office.com/client/Use-my-current-Office-desktop-apps-with-Office-365-3324b8b8-dceb-45e2-ac24-c642720108f7
https://support.office.com/client/Use-my-current-Office-desktop-apps-with-Office-365-3324b8b8-dceb-45e2-ac24-c642720108f7
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ASKER
No further comment
Also, did you run desktop setup to prepare PCs and Laptops for Office365? Running desktop setup installs all the latest patches/updates for systems to use Office365.
Regards,
JBond2010