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Unable to connect to shared printer on XP PC from Windows 7

Posted on 2014-12-01
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Last Modified: 2015-01-02
Hi, I have reloaded windows 7 pro 32 bit (factory reload) onto a laptop and now cannot connect to a shared printer (Brother HL-2130) on an XP pro PC. This connected fine before the reload but now I get Windows cannot connect to this printer 0x0000046a.
Other Win7 printers connect successfully and I can connect to similar printer on a Win7 PC ok as well as other network printers - just seems an issue with the XP one.
I have tried creating a local port to the XP PC but then get the error Not enough server storage is available to process this command.
Searching for an answer on the web I have tried creating the IRPStack size registry entry (although not had to do it elsewhere) but it has made no difference.
This computer is on a domain.

Anybody have any other suggestions?
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Question by:itslnet
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Expert Comment

by:John Hurst
ID: 40473604
Try installing the printer on the Windows 7 machine (do not print as test page) and when it is installed, see if it can connect to the XP Printer.

If the printer driver is already installed, try uninstalling the driver (Print Server Management), restarting and installing the driver again.
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by:itslnet
ID: 40473635
Will try that tomorrow and let you know.
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Expert Comment

by:nobus
ID: 40475322
be sure it has the same name on the W7 and XP systems
(often drivers name the printer different)
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Author Comment

by:itslnet
ID: 40478456
The printer installs on the Windows 7 computer when directly connected but then there appears to be no way of pointing this to the XP computer because it will not allow me to create a local port to the share. I still get not enough server space.
Really frustrating as this computer can connect to every other printer whether a network or shared. All other computers I have tried can connect successfully to the XP one. Got be be some issue with this computer although it has just been factory restored and all updates applied.

Anybody help before it commits harikari.
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Accepted Solution

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itslnet earned 0 total points
ID: 40478531
Fixed it guys.
The IRPStackSize parameter in the registry has to be done on the XP computer (or where the share is) not the Win7 one and I set it to 20 (had to create it first). Other websites didn't make that clear so I was doing it on the Win7.
Found a great article at http://winhlp.com/node/40 which exolains it in great detail should anyone else come across this issue. Really strange it was only one computer affected though - guess it's one of life's little mysteries.
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Expert Comment

by:LeeTutor
ID: 40527616
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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