Solved

DLL error

Posted on 2014-12-01
6
337 Views
Last Modified: 2014-12-01
Good Morning Everyone,

I believe that this error is appearing after the person has uninstalled an application. Also, per my experience I remember seeing this DLL error when an application is not uninstalled properly, not sure....

what I don't know if how to solve this annoying pop up.

Anyone has the solution please ?

I am attaching the error
Doc1.docx
0
Comment
Question by:Italiabella
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 36

Accepted Solution

by:
Kimputer earned 300 total points
ID: 40473913
Download the official MS Technet AutoRuns: http://download.sysinternals.com/files/Autoruns.zip
Unzip. then start the program.
You will see some yellow lines, on those lines, watch out for sysmenu.dll. If you finally found it, right mouse click, delete.
Reboot. That's all.
Also, this was probably part of some unecessary toolbar/search bar. Please don't install those.
0
 
LVL 54

Assisted Solution

by:Joe Winograd, EE MVE 2015&2016
Joe Winograd, EE MVE 2015&2016 earned 200 total points
ID: 40473940
Hi Italiabella,

It would be helpful if you embed screenshots directly in your post rather than uploading a Word file. That way, members can see it straightaway in your post, and clicking on it will bring up an even larger image in a new tab. As a Word file, folks have to download it and open it (and, of course, need to have software that will handle a DOCX file). As a JPG or PNG file, it will be handled directly in the browser. Here's a quick-read article, How to Embed Screenshots in Posts, that explains the embedding technique. I have taken the liberty of embedding your image below:

RunDLL missing
Now, to your question. This is one of those errors that can occur for numerous reasons. A popular one these days is updating to W8.1:

http://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/systemsysmenudll-the-specified-module-could-not-be/809f79e3-db5e-455b-aebb-4c0f66a8babc

You'll see suggestions in that thread worth trying — Autoruns and the command <sfc /scannow>, which must be run in an elevated command prompt (right-click and "Run as administrator").

But the problem also occurs in W7:

http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/windows-7-64bit-sysmenudll-not-found/9f6e5819-b4a4-4ade-a3f6-796df31fc502

A Google search for "sysmenu.dll" will give you lots to study. Regards, Joe
0
 

Author Comment

by:Italiabella
ID: 40474999
Kimputer, Marvelous ! It worked like a charm. You provided a direct source where to download it, and clear, simple instructions.

I fixed it ! Thank you so much.

Joe, Thank you for the info and instruction  I will try to embed the screen shot next time.

Thank you everyone for the inputs.
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 54

Expert Comment

by:Joe Winograd, EE MVE 2015&2016
ID: 40475038
Italiabella,
You're very welcome. Great news that it's fixed! Best of luck to you with Manila — I hope it is a huge success! Regards, Joe
0
 

Author Comment

by:Italiabella
ID: 40475098
It will take months, I am building the web site and establish a legal LLC... let's see how good I am in marketing my new company :)
0
 
LVL 54

Expert Comment

by:Joe Winograd, EE MVE 2015&2016
ID: 40475153
Let me know when the website is up — I'd like to take a look! All the best, Joe
0

Featured Post

Revamp Your Training Process

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this post we will learn different types of Android Layout and some basics of an Android App.
This guide will walk you through the essential considerations and tech stack for building scalable websites. Know how to grow your business the smart way!
With the power of JIRA, there's an unlimited number of ways you can customize it, use it and benefit from it. With that in mind, there's bound to be things that I wasn't able to cover in this course. With this summary we'll look at some places to go…
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question