Solved

Adding extra inboxes

Posted on 2014-12-01
6
16 Views
Last Modified: 2016-05-31
I would like all of my staff to have a generic inbox that is viewed by everyone simultaneously as well as their own personal inbox. How do I set this up? Other than clicking on "file" and then "open"
0
Comment
Question by:WojoWoz
  • 2
  • 2
6 Comments
 
LVL 78

Accepted Solution

by:
David Johnson, CD, MVP earned 500 total points
Comment Utility
Create a new account that has the generic inbox and then add that account to each mail client.. With Exchange this would be a shared mailbox, or public mailbox
0
 
LVL 24

Expert Comment

by:VB ITS
Comment Utility
What email software are you using? Please specify the version of the software as well if possible, e.g. Microsoft Exchange 2007.
0
 

Author Comment

by:WojoWoz
Comment Utility
Sorry. Using Office 2007 on Microsoft Exchange 2011
0
 
LVL 24

Expert Comment

by:VB ITS
Comment Utility
In that case you can just use David's suggestion and create a shared mailbox. To do this in Exchange 2010 (no such thing as Exchange 2011 unless you mean SBS 2011 which uses Exchange 2010 anyway), you can just create a new user mailbox using the New Mailbox Wizard as per usual, then afterwards run this command in the Exchange Management Shell to convert the user mailbox into a shared mailbox:
Set-Mailbox "<Shared Maibox Name>" -Type Shared

You will then need to grant your users access to the mailbox by right clicking on the mailbox in the Exchange Management Console > select Manage Full Access Permission... > click the Add button at the top > select the user that requires access to the mailbox > OK > repeat for all other users who require access > click OK when done

Last step is to add the shared mailbox to Outlook for your users. Steps to do this in Outlook 2007 are as follows:
On the left hand side of Outlook, right click on Mailbox - Full Name > select Properties for "Mailbox - Full Name"...

In the Properties window that appears, click on the Advanced button towards the bottom right > click on the Advanced tab > click Add > type in the name of the shared mailbox > OK > OK > OK
The shared mailbox should then appear underneath the users mailbox on the left hand side of Outlook. You may need to click on the plus symbol to the left of the mailbox to see the Inbox,  Deleted Items, etc. etc.

If you have any staff using Outlook 2010 and at least Exchange SP1 installed on your server, the shared mailbox will automatically map itself to Outlook using the new Mailbox Auto-Mapping feature.
0
 

Author Comment

by:WojoWoz
Comment Utility
Thanks for this, after stumbling around briefly, I realized my errors and corrected them.
0

Featured Post

Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

Join & Write a Comment

This article will describe some of the best ways to process an ex-employee from an Office 365 subscription. I will describe the methods I would recommend when the data needs to be kept for the ex-employee as well as how to manage any new email as we…
Find out what Office 365 Transport Rules are, how they work and their limitations managing Office 365 signatures.
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now